The Rinks Foundation

Operations Associate

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Training and Development
team environment

Job Description

The Rinks is an industry-leading sports and entertainment organization dedicated to providing both employees and guests with an exceptional experience. Known for their commitment to quality service, products, and entertainment, The Rinks operates multiple rink facilities offering ice and inline skating experiences, hockey events, and other recreational activities. This company maintains a strong focus on delivering superior customer service and fosters a dynamic, energetic, and enthusiastic work environment. Their culture encourages teamwork, communication, and a genuine dedication to ensuring each guest’s visit is memorable and enjoyable.

Positioned within this vibrant organization, the Operations Associate plays a pivotal rol... Show More

Job Requirements

  • Must be 16 years of age or older
  • Able to work a flexible schedule including weekends, holidays, and nights
  • Meet minimum reading, writing, and mathematical requirements
  • Highly motivated self-starter
  • Service-minded, enthusiastic, and energetic
  • Understand The Rinks commitment to quality service and entertainment
  • Possess strong interpersonal and communication skills
  • Maintain a pleasant and professional style
  • Thrive in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is an asset
  • Ability to handle cash accurately
  • Good communication and interpersonal skills
  • Ability to work in a fast-paced and dynamic environment
  • Strong teamwork and collaborative skills
  • Basic knowledge of rink operations is a plus
  • Skating ability or willingness to learn
  • Ability to maintain a professional and approachable demeanor

Job Duties

  • Communicate rink program information to guests
  • Operate point of sale system and perform cash-handling activities
  • Coordinate locker room check-in and check-out procedures
  • Greet and assist guests throughout the facility
  • Distribute skates and assist guests in proper skate size selection
  • Maintain and sharpen rental skates
  • Operate food and beverage equipment and prepare snack bar items
  • Monitor public session safety and rink conditions
  • Perform scorekeeping duties and communicate with referees
  • Set up and manage party room events
  • Provide excellent customer service
  • Adhere to first aid and emergency procedures
  • Maintain cleanliness and organization of rink facilities
  • Assist in maintenance projects
  • Perform clerical activities as needed
  • Support special events, tournaments, and competitions
  • Follow all company policies and procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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