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McDonald’s

Operations Area Supervisor (District Manager)

Allentown, PA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
gas allowance
Paid Time Off
Free Meals
Incentive/bonus programs
Investment opportunity with company match
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
education benefits
Career Development
Advancement opportunities

Job Description

Hill-Holliday Organization is a family-owned franchise that operates 12 McDonald's locations across the greater Philadelphia Metropolitan Area. With a strong commitment to values such as Serve, Inclusion, Integrity, Community, and Family, this organization focuses on delivering a superior guest experience while maintaining highly profitable restaurants. Known for fostering a supportive and dynamic work environment, Hill-Holliday offers opportunities for growth and development within the quick service restaurant sector. The company emphasizes community involvement and upholding the McDonald's brand standards to ensure each guest's visit is memorable and satisfactory.

The Area Supervisor role is a vital leadership position responsible for overseeing t... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Previous supervisory or management experience in quick service restaurants, hospitality, or retail
  • Open availability to work flexible hours including weekends
  • Reliable transportation and valid driver's license
  • Ability to travel regularly to multiple restaurant locations
  • Proficient in leadership and team development
  • Strong organizational and communication skills
  • Ability to complete restaurant operational audits and follow-up actions
  • Commitment to adhering to safety and health regulations

Job Qualifications

  • Strong verbal and written communication skills
  • Decision-making and prioritization skills
  • Problem-solving abilities
  • Solutions-based mindset
  • History of exceeding business targets
  • Ability to recognize patterns and restaurant performance issues
  • Ability to analyze P&L, sales, and operational trends
  • Experience implementing systems and routines
  • General Manager experience
  • Open availability
  • Reliable transportation to multiple locations
  • Ability to attend and complete training including Hamburger University
  • Accurate and consistent evaluator with strong attention to detail
  • Effective time management skills
  • Quick learner with broad and deep restaurant system knowledge
  • Strong interpersonal skills
  • Energetic leadership with excellent communication and presentation skills
  • Coachable with desire for continuous learning
  • Ability to work in a dynamic environment

Job Duties

  • Provide effective leadership, coaching, direction, and staff development to maximize growth and profit
  • Consistently demonstrate McDonald's values and leadership behaviors
  • Lead and grow teams of General Managers to uphold QSC&V standards
  • Ensure compliance with local Health Department standards
  • Work with General Managers to meet and exceed operational and profit targets
  • Regularly travel to assigned restaurants to support teams
  • Engage with organizational leadership to improve restaurant operations
  • Uphold safety and security standards for staff, guests, and assets
  • Complete monthly cash and security audits and remediation
  • Identify, report, and maintain equipment quality
  • Conduct performance reviews and goal setting with General Managers
  • Identify opportunities for operational improvement
  • Ensure proper staffing levels and foster positive workplace culture
  • Assist with hiring and development of Shift and Department Leaders
  • Execute new products and initiatives effectively
  • Complete internal graded Operations Reviews

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location