Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
gas allowance
Paid Time Off
Free Meals
Incentive/bonus programs
Investment opportunity
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
education benefits
career development and advancement
Job Description
We are a family-owned McDonald’s franchise operated by the Hill-Holliday Organization, proudly managing 12 McDonald’s locations throughout the greater Philadelphia Metropolitan Area. As a dedicated part of the fast-food and quick service restaurant (QSR) industry, we emphasize a culture deeply rooted in our core values: Serve, Inclusion, Integrity, Community, and Family. Our organization is committed to delivering a superior guest experience by maintaining high standards across all our restaurants while fostering an environment that values respect, teamwork, and continuous growth for both our team members and guests alike. Being a family-owned franchise allows us to maintain a close-knit, supportive culture... Show More
Job Requirements
- Previous supervisory experience running high performing locations
- Experience in quick service restaurants hospitality or retail
- Ability to provide leadership coaching and direction
- Ability to travel regularly to assigned restaurants
- Strong communication skills
- Ability to analyze financial and operational trends
- Availability to work flexible hours
- Reliable transportation
- Completion of Hamburger University training for non-McDonald’s experienced candidates
- Ability to perform audits and evaluations
- Strong organizational skills
- Ability to manage multiple priorities
- Leadership experience as General Manager or similar position
- Strong interpersonal and presentation skills
Job Qualifications
- Strong verbal and written skills are necessary to communicate with all levels of our organization
- Decision-making and prioritization skills
- Problem solving
- Solutions based mindset
- Demonstrable history of exceeding business targets
- Recognize patterns and develop intuition around common restaurant performance issues
- Ability to analyze P&L Sales and Ops’ trends/patterns to identify and address opportunities and celebrate success
- Implement systems and routines to capitalize/improve Sales/Ops opportunities
- Open availability
- Reliable transportation and ability to drive to multiple work sites (office meetings assigned restaurants training etc.)
- General Manager experience
- Ability to complete training process including attending Hamburger University (Non-McDonald’s experience candidates)
- Accurate consistent evaluator that relies on measurable facts and observations- Strong attention to detail and ability to keep organized
- Effective time management skills to keep up with demanding and ever-changing priorities
- Quick learner capable of developing both a broad understanding of all Restaurant systems and deep expertise in certain areas
- Strong interpersonal skills and ability to build amicable relationships with peers and restaurant teams
- Energetic leader with excellent social communication and presentation skills Solid influencing and facilitation skills
- Coachable learner with the desire for continuous learning
- Ability to work in an ever-changing environment
- McDonald’s QSR Restaurant or Hospitality experience at the multi-unit Supervisor level or above
- 1-3 years of multi-unit management experience
- Familiar with the McDonald’s Operation’s PACE System
- Graduate of Hamburger University
- OTP 2 or 3
Job Duties
- Provide effective leadership coaching direction staff development and enhance restaurant operations to maximize the long-term growth of sales guest counts and profit of each restaurant assigned
- Consistently demonstrate McDonald’s values and leadership behaviors to build positive business relationships and experience with guests the Restaurant Leadership Team and Crew and peers
- Lead and grow team of General Managers to uphold McDonald’s standards of Quality Service Cleanliness and Value (QSC&V)
- Consistently achieve local Health Department standards for each location
- Work with the General Managers to meet and exceed Operational and Profit targets
- Ensure that the financial performance of the restaurants meets or exceed the performance of the top 25% of comparable restaurants (McDonald’s restaurant norms)
- Travel regularly to assigned restaurants to support your restaurant teams
- Actively engage with Organizational Leadership (ex. Director of Operations) to improve restaurant operations
- Uphold and ensure standards of Safety and Security for Staff Guest the restaurant and assets
- Complete monthly cash and security audits and execute necessary remediation
- Identify report and maintain equipment to provide quality products and service
- Conduct performance reviews and goal setting with General Managers while ensuring they do the same for their management teams and crew
- Identify opportunities for improvement of restaurant operations
- Ensure proper staffing levels and a positive culture that improves retention and desires for career growth
- Assist General Managers with hiring and development of Shift and Department Leaders
- Execute new products and initiatives at an exceptional level
- Complete internal graded Operations Reviews on restaurants
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities