Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.40 - $39.50
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Fly for free
retirement savings plan
Profit sharing
Health Insurance
Paid Time Off
Overtime opportunities
Shift premiums
Job Description
Southwest Airlines is a major American airline known for its commitment to low fares, exceptional customer service, and a dynamic work culture that values creativity and innovation. As one of the largest domestic airlines in the United States, Southwest Airlines operates a significant network of flights, connecting countless destinations and serving millions of passengers each year. The company prides itself on its unique culture, which emphasizes stability, respect, equality, and opportunities for personal and professional growth. Employees at Southwest are encouraged to share a caring attitude not only within the organization but also in their interactions with customers, amplifying the... Show More
Job Requirements
- No education requirement
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must maintain a well-groomed appearance per company appearance standards as described in established guidelines
- Must comply with company attendance standards as described in established guidelines
- Must be able to lift and move items of 70 pounds and or more
- Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
- Must be able to carry heavy items up and down jetway stairs
- Must maintain the ability to wear prescribed uniforms
- Must be able to obtain a SIDA badge and meet all local airport requirements
- Must possess a valid state motor vehicle operator's license
- U.S. citizenship or current authorization to work in the U.S. required with no work authorization sponsorship available
- May be required by station leadership to obtain a customs seal and meet all requirements to work international flights
Job Qualifications
- Preferred two years of airline or military related work experience in ramp or operations or provisioning functions
- Must be able to obtain a SIDA badge and meet all local airport requirements
- Must possess a valid state motor vehicle operator's license
- Must be GSC qualified
- Must successfully complete Operations Agent training program with a 90 percent or greater average and evaluation or probationary period
- Must comply with DOT drug and alcohol testing program
- Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
- Ability to type and or use a computer keyboard with sufficient speed to meet demands of the job
- Ability to communicate information and instructions verbally or via radio equipment
- Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
- Must be able to work shift work and or overtime
- Ability to work well with others as part of a team, meet the public, and work under stressful situations
- Must be able to be alert to moving vehicles or aircraft and use radio equipment
Job Duties
- Provides friendly service to and maintains positive relationships with all internal and external customers
- Works in a cooperative spirit to ensure the success of our company
- Responsible for providing legendary customer service to people boarding the aircraft by coordinating ramp, operations, provisioning and servicing aircraft to ensure on-time departures and quick turnarounds and to make up time on delayed flights
- Works in airport operation office, gate area, jetways and air freight facilities
- Handles station AMS and radio communications traffic as needed
- Coordinates loading and unloading of aircraft by monitoring ramp activities
- Advises gate agents when boarding will begin
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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