Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Uniform allowance
Training and development opportunities
Employee Discounts
Job Description
This position is with a reputable airline services provider that specializes in delivering efficient and secure operations at airports. The company plays a critical role in ensuring safe and punctual departures by managing passenger processing, flight operations, and compliance with aviation regulations. Known for its commitment to safety, quality service, and operational excellence, the organization supports the aviation industry by providing skilled personnel to oversee gate operations, boarding processes, and weight and balance calculations essential for flight safety.
The Operations Agent role is pivotal within this company, encompassing a variety of responsibilities centered on flight safety and passenger management... Show More
The Operations Agent role is pivotal within this company, encompassing a variety of responsibilities centered on flight safety and passenger management... Show More
Job Requirements
- Must be 18 years of age or older
- Must have a telephone
- Must have reliable telephone and transportation
- Must be able to sit, stand, lift, and bend throughout shift
- Must be willing to work in various climatic conditions including extreme heat and cold
- Must pass pre-employment and random drug tests
- Must be able to read, understand, and carry out instructions in English
- Must meet requirements to obtain a security sensitive identification badge
- Must be able to verbally direct in English
- Must be a US citizen or have authorized INS documentation
Job Qualifications
- High school diploma or equivalent
- Experience in airline or contracted airline services preferably as ticket agent, gate agent, or operations staff
- Strong mathematical problem solving skills
- Effective verbal and written communication skills
- Ability to treat confidential information appropriately
- Customer service and conflict resolution skills
- Reliable transportation and telephone access
- Ability to obtain security sensitive identification badge
- United States citizenship or necessary immigration authorization
Job Duties
- Utilize airline system to plan flight weight and balance
- Determine safe number of passengers based on weight and balance calculations
- Oversee gate functions and pre-boarding/boarding processes
- Ensure on-time departure by coordinating with staff
- Perform supervisory duties including overseeing subordinate employees
- Communicate effectively with employees, passengers, and client representatives
- Maintain safety standards and report hazards or equipment problems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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