Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $27.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
basic life insurance
Employee assistance program
Uniform allowance
Job Description
The hiring company is a well-established airline services provider dedicated to ensuring the safe, efficient, and timely management of flight operations. Operating in various airport locations, the company specializes in offering comprehensive ground handling and operational support services including passenger boarding, flight weight and balance planning, and on-time departure coordination. Known for its commitment to safety and customer service excellence, the company employs experienced aviation professionals who play a vital role in maintaining regulatory compliance and operational standards within the fast-paced airline industry.
The role being offered is that of an Operations (Ops) Agent, a critical position that involves o... Show More
The role being offered is that of an Operations (Ops) Agent, a critical position that involves o... Show More
Job Requirements
- high school diploma or equivalent
- experience in airline or contracted airline services
- 18 years of age or older
- possess reliable telephone and transportation
- able to sit, stand, lift, or bend throughout shift
- willing to work in various climatic conditions
- pass pre-employment and random drug tests
- able to read, understand and carry out instructions in English
- meet requirements for security sensitive identification badge
- united states citizenship or necessary INS authorization
- maintain confidentiality
- possess tact in handling diverse situations
Job Qualifications
- high school diploma or equivalent
- airline or contracted airline services experience preferably ticket agent, gate agent, or ops
- mathematical problem solving skills
- verbal and written communication skills
- ability to read, understand, and follow instructions in English
- must be 18 years of age or older
- able to resolve passenger issues courteously
- ability to verbally direct in English
- familiarity with pertinent regulations
- computer system proficiency
- strong interpersonal skills
Job Duties
- plan flight weight and balance using airline system
- oversee gate functions and pre-boarding/boarding process
- ensure on-time departure
- monitor employee activity and make adjustments
- enforce compliance with regulations and procedures
- communicate effectively with employees, clients, and passengers
- implement safety plans and participate in Safety Management System
- perform quality assurance service audits
- maintain training records and report incidents
- project a positive image and respond courteously to inquiries
- attend meetings and maintain necessary records
- maintain cleanliness and report maintenance needs
- utilize company resources efficiently
- perform additional duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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