Swissport International AG logo

Operations Agent

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

401(k)
Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
Vision Insurance

Job Description

Swissport is a global leader in the aviation services industry, recognized for delivering exceptional ground handling, cargo handling, and passenger services to over 300 million passengers annually. With a robust presence in numerous locations worldwide, Swissport has cultivated a reputation for reliability, efficiency, and tailored service solutions that enhance the overall passenger and airline experience. Committed to innovation and excellence, Swissport operates with a mission to provide the aviation industry with consistent and tailor-made solutions across the globe, ensuring a better customer experience with every flight. The company places a strong emphasis on its core values of caring, honesty, and... Show More

Job Requirements

  • High school diploma or GED equivalent
  • minimum six months experience
  • good command of the English language both verbal and written
  • internal and external customer relations skills
  • computer literate with proficiency in Microsoft Word, Excel and Outlook
  • flexible work schedule including evenings, weekends and holidays

Job Qualifications

  • Good command of the English language both verbal and written
  • high school diploma or GED equivalent
  • internal and external customer relations skills
  • computer literate with proficiency in Microsoft Word, Excel and Outlook
  • flexible work schedule including evenings, weekends and holidays

Job Duties

  • Coordinate ramp offload and loading activities
  • coordinate crew wake up and pick up times
  • prepare flight documents including flight plans, weather briefings, NOTAMs
  • prepare flight messages including arrival and departure messages, load messages
  • monitor emails and messages
  • report required information to designated flight dispatch for flight planning purposes
  • accurately prepare and send LDM and CPM messages per carrier standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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