Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Uniform allowance
Employee assistance program
Job Description
This job opportunity is with a reputable airline services company dedicated to providing efficient and safe air travel experiences. The company operates within the airline industry, offering services related to flight operations, passenger boarding, and overall flight safety management. As a vital player in the aviation sector, the company emphasizes adherence to safety protocols, customer service excellence, and operational efficiency, contributing to the seamless travel experience of its passengers.
The position available is for an Operations Agent, a role that is critical to the successful functioning of flight operations and passenger service. The Operations Agent is responsible for utilizing ... Show More
The position available is for an Operations Agent, a role that is critical to the successful functioning of flight operations and passenger service. The Operations Agent is responsible for utilizing ... Show More
Job Requirements
- Must be at least 18 years old
- must have a telephone
- must have reliable telephone and transportation
- able to sit, stand, lift, or bend throughout shift
- able to work in extreme weather conditions including heat, cold, rain, ice, and snow
- able to manage non-routine situations including flight delays and passenger accommodations
- must pass pre-employment and random drug tests
- must obtain security sensitive identification badge
- able to verbally direct in English
- must be U.S. citizen or authorized to work in the U.S.
- able to resolve passenger issues when necessary
Job Qualifications
- High school diploma or equivalent
- experience in airline or contracted airline services preferably as ticket agent, gate agent, or operations
- mathematical problem-solving skills
- strong verbal and written communication skills
- ability to treat information confidentially
- tactful in dealing with clients, employees, and the public
- ability to read, understand, and carry out instructions in English
- authorized to work in the United States
Job Duties
- Utilize airline system to plan flight weight and balance
- determine safe passenger boarding numbers based on weight and balance calculations
- oversee gate functions
- manage pre-boarding and boarding processes
- ensure on-time flight departures
- monitor employee activity and make adjustments as needed
- communicate effectively with staff, clients, and passengers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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