Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
The hiring establishment is a reputable airline services provider specializing in a variety of operational and customer service functions within the aviation industry. This company is dedicated to ensuring safe, efficient, and timely air travel for passengers by maintaining strict adherence to airline regulations and optimizing operational procedures. The company employs skilled professionals who manage crucial airport functions such as passenger accommodations, gate services, and flight weight and balance calculations to deliver an outstanding travel experience.
The role offered is that of an Operations (Ops) Agent, a critical position responsible for overseeing the planning and execution of flight weight... Show More
The role offered is that of an Operations (Ops) Agent, a critical position responsible for overseeing the planning and execution of flight weight... Show More
Job Requirements
- Must be 18 years of age or older
- must have reliable telephone and transportation
- must be able to sit, stand, lift, and/or bend throughout shift
- must pass pre-employment and random drug tests
- must meet requirements to obtain security sensitive identification badge
- must be a US citizen or have INS authorization
- must be willing and able to work non-routine situations including delays and passenger accommodations
- must be able to resolve problem situations with passengers when necessary
Job Qualifications
- High school diploma or equivalent
- experience in airline or contracted airline services preferably ticket agent, gate agent, or ops
- mathematical problem solving skills
- verbal and written communication skills
- ability to treat information confidentially
- ability to work in various climatic conditions
- English reading and verbal communication proficiency
Job Duties
- Utilize airline system to plan flight weight and balance
- determine number of passengers for safe boarding
- oversee gate functions and pre-boarding/boarding process
- ensure on-time flight departures
- communicate effectively with employees and client representatives
- monitor employee activity and enforce regulations
- perform quality assurance audits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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