Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
The hiring establishment is an airline services provider responsible for ensuring the safe and efficient management of passenger flights. This company operates within the dynamic and fast-paced aviation industry, providing essential ground operations and support services that ensure flights depart on time and meet all safety and regulatory requirements. Known for its commitment to safety, customer service, and operational excellence, the company plays a critical role in the seamless transition of passengers from the terminal to the aircraft. It employs a dedicated team of professionals who handle various aspects of airport and flight operations, including ticketing, boarding, and gate management.Show More
Job Requirements
- Must be 18 years of age or older
- Must have a telephone
- Must have reliable telephone and transportation
- Must pass pre-employment and random drug tests
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a citizen of the United States or possess necessary authorization from the Immigration and Naturalization Service
- Must be able to sit, stand, lift, and/or bend throughout shift
- Must be willing and able to work in a variety of climatic conditions including extreme heat and cold
- Must be able to resolve problem situations with passengers when necessary
- Must be able to read, understand and carry out instructions in English
- Must be able to verbally direct in English
Job Qualifications
- High school diploma or equivalent
- Experience in airline or contracted airline services preferably as ticket agent, gate agent, or operations agent
- Strong mathematical problem-solving skills
- Excellent verbal and written communication skills
- Ability to treat information as confidential
- Tactful and professional in dealing with clients, employees, and the public
- Ability to work in a variety of climatic conditions including extreme heat and cold
- Ability to cope with non-routine situations such as flight delays and passenger accommodations
- Ability to read, understand, and carry out instructions in English
- Ability to verbally direct in English
- Authorization to work in the United States
Job Duties
- Utilize the airline system to plan flight weight and balance including determining the number of passengers that may safely be boarded
- Oversee gate functions and manage pre-boarding and boarding processes ensuring on-time departures
- Monitor employee activity and make adjustments as needed
- Ensure compliance with all company, client, and government regulations and procedures
- Handle inquiries and resolve problem situations with passengers courteously and tactfully
- Communicate effectively with fellow employees, client representatives, and passengers
- Participate actively in the Safety Management System and perform quality assurance service audits as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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