Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,400.00 - $73,100.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
excellent pay
hotel discounts
Food and beverage discounts
Opportunity for growth
supportive work environment
Employee training programs
flexible scheduling
Job Description
This opportunity is with a dynamic and growing hotel company committed to delivering exceptional guest experiences and maintaining high standards of hospitality. As a leader in the hospitality industry, this company prioritizes quality service, employee development, and operational excellence across all its hotel divisions. The company's culture embodies core values such as serving others, teamwork, open communication, ownership, innovation, and embracing change, fostering an environment where every team member is motivated to exceed expectations and contribute meaningfully to the hotel's success. This hotel company is dedicated to creating positive and memorable stays for guests and ensuring a supportive and engaging... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Two years of experience working in hotels
- Two additional years in a hotel leadership role
- Ability to coach mentor and build effective teams
- Strong communication skills both verbal and written
- Flexibility to work nights weekends and holidays
- Ability to handle guest complaints professionally and calmly
- Knowledge of budgeting and forecasting processes
Job Qualifications
- Minimum two years of hotel experience
- At least two years in a hotel leadership position
- Strong people and communication skills
- Experience in coaching mentoring and teambuilding
- Ability to manage multiple departments within the rooms division
- Proficiency in budgeting forecasting and cost control
- Conflict resolution skills
- Capability to work varying shifts including nights weekends and holidays
Job Duties
- Provide guidance and leadership to the rooms division ensuring compliance with hotel policies and quality guest service
- Offer indirect supervision for the entire hotel including policy-making and work program development
- Act as general manager in the absence of the General Manager
- Implement and manage daily quality processes including goal communication associate improvement and service recovery
- Interview hire train evaluate and discipline staff as necessary
- Communicate clearly with staff and assign work to rooms division supervisors
- Monitor hotel occupancy and staffing adjustments supervise cost and inventory controls
- Handle guest complaints by researching solutions and negotiating results
- Supervise budgeting forecasting training motivating and staffing of the rooms department
- Prepare and review forecast expenses and actual results for the rooms division
- Work closely with General Manager to establish and monitor policies and day-to-day operations
- Plan organize and participate in hotel meetings such as staff and rooms division meetings
- Comply with attendance rules and perform other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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