Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Matching
Wellness Support
life and disability coverage
Job Description
Stonebridge is a renowned hospitality company committed to delivering exceptional guest experiences through its portfolio of hotels. With a strong presence in the hospitality industry, Stonebridge emphasizes high standards of service, cleanliness, and operational efficiency across all its properties. Known for its inclusive and fair employment practices, the company seeks to foster a positive work environment where every team member can thrive and contribute to the company’s mission of exceeding guest expectations and maintaining premium quality standards. Located in New York, New York, Stonebridge is hiring a full-time Operations Manager to join its dedicated team. The position reports directly to... Show More
Job Requirements
- Two years of front desk experience in the hospitality industry
- Associates degree in hospitality management or a related field preferred
- Strong multitasking skills with the ability to work in a fast-paced environment
- Exceptional organizational and time-management skills
- Proficiency in Microsoft Office Suite and hotel property management systems
- Excellent communication skills, both written and verbal
- Ability to handle stressful situations with a calm demeanor
Job Qualifications
- Two years of front desk experience in the hospitality industry
- Associates degree in hospitality management or a related field preferred
- Strong multitasking skills with the ability to work in a fast-paced environment
- Exceptional organizational and time-management skills
- Proficiency in Microsoft Office Suite and hotel property management systems
- Excellent communication skills, both written and verbal
- Ability to handle stressful situations with a calm demeanor
Job Duties
- Maintain a constant professional presence in the lobby and public spaces as part of the rotating lobby manager schedule
- Greet guests, identify needs, respond to questions, and assist with directions, luggage, and service issues
- Lead daily housekeeping activities, including room inspections, cleaning schedules, public area standards, and team supervision
- Coordinate deep cleaning projects, preventive maintenance, and out-of-order room tracking
- Work closely with the front desk and reservations teams on room allocation, arrivals, departures, early check-ins, late checkouts, and VIP requirements
- Conduct regular staff meetings, shift briefings, and follow-ups with housekeeping and front desk
- Oversee daily balancing of hotel accounts and ensure accuracy in financial reporting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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