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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,000.00 - $85,000.00
Work Schedule
Flexible
Benefits
Competitive weekly pay
bonus program
Schedule flexibility
Leadership development
Tuition Reimbursement
401(k) Plan
Discounted meals
Service awards
scholarship program
Hardship grant assistance
Chaplain service
Paid Vacations
Job Description
Whataburger of Mesquite, Inc. is a prominent member of the renowned Whataburger family, a restaurant group celebrated for its dedication to high-quality food, exceptional customer service, and community engagement. Established as a staple in the fast-food industry, Whataburger has built a strong reputation across the southern United States for delivering freshly prepared, made-to-order burgers with a focus on taste, consistency, and customer satisfaction. This company embraces a culture that nurtures growth, leadership, and community involvement, fostering a supportive work environment where employees are known as family members. With a commitment to operational excellence and an inviting atmosphere for customers, Whataburger... Show More
Job Requirements
- High school diploma or equivalent
- Previous restaurant management experience preferred
- Ability to lift up to 50 lbs
- Ability to stand during the entire shift
- Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push
- Frequent hand washing required
- Experience handling food, cleaning solutions, and sanitation protocols
- Strong leadership abilities
- Effective communication skills
- Ability to manage budgets and payroll
- Commitment to quality customer service
- Ability to conduct hiring, training, and performance evaluations
- Knowledge of health and safety regulations
- Capable of performing administrative duties
- Ability to work flexible hours as needed
Job Qualifications
- High school diploma or equivalent
- Previous restaurant management experience preferred
- Strong leadership and team building skills
- Excellent communication and interpersonal skills
- Ability to manage budgets and expense controls
- Knowledge of food safety and sanitation standards
- Experience with inventory management and ordering
- Proficient in administrative and payroll tasks
- Ability to handle customer feedback effectively
- Commitment to employee development and training
- Skilled in conflict resolution and performance management
- Understanding of marketing and sales strategies
- Ability to maintain a clean, safe, and organized work environment
- Capability to meet physical demands of the position
- Familiarity with cash handling and security procedures
Job Duties
- Protects and promotes the Whataburger Brand at all times
- Consistently completes Orange Guidebook (OGB) and NSF checklist
- Conducts and attends meetings as required
- Schedules and conducts LTO training sessions
- Attends quarterly business meeting
- Attends GM meetings as necessary
- Reports critical or unplanned situations to the Area Manager
- Communicates needs, deviations, and operating data to Area Manager
- Communicates maintenance needs of revenue producing equipment immediately
- Ensures compliance of Family Member Guidelines
- Prepares and presents ideas and recommendations to peers and upper management
- Prepares standard and special reports for upper management
- Communicates direction clearly and follows up on actions
- Demonstrates Whataburger's Family Value Proposition "Pride, Care, and Love"
- Ensures responsible interviewing, selecting, and placing of candidates
- Utilizes tools for recruiting and talent selection
- Conducts New Hire Orientation and schedules new hire training
- Identifies and trains team members for future leadership roles
- Maintains staff training and development program
- Conducts and reviews training certifications
- Conducts performance reviews and administers disciplinary action when necessary
- Oversees scheduling based on forecasted sales
- Recognizes and rewards top performers
- Maintains professional relationships with team members
- Communicates harassment complaints and policy violations appropriately
- Acts as a role model and resource for team members
- Maintains effective working relationship with management team
- Performs administrative tasks including payroll corrections and reviews
- Reviews OGBs and pass-down communications
- Communicates maintenance issues timely
- Completes food and supply orders
- Conducts cash handling audits
- Ensures deposit and cash handling compliance
- Investigates cash and inventory losses
- Conducts quality and food safety audits
- Tracks performance by meal segment
- Sets sales goals through marketing and incentives
- Monitors food quality, customer service, and speed
- Greets customers and solicits feedback
- Maintains accurate inventories and orders
- Implements receiving procedures
- Ensures equipment maintenance
- Presents clean and organized environment
- Installs marketing and brand advertising
- Reports safety incidents timely
- Supports Public Relations programs
- Manages hiring process and orientation
- Completes end of period paperwork and manager walks
- Implements suggestive sales techniques
- Provides safe environment for customers
- Ensures food cost control
- Ensures compliance with health certifications
- Assumes additional responsibilities as assigned
- Establishes effective relationships across business units
- Develops external cooperative partnerships
- Demonstrates fiscal responsibility
- Manages expense items
- Ensures cash handling procedures followed
- Achieves sales plan and budgeted gross operating profit
- Meets GOP budget items
- Must be able to lift up to 50 lbs
- Must stand during entire shift
- Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push
- Must frequently wash hands
- Must frequently handle water, cleaning solutions, and food items
- Consistently improves FMSAT engagement scores
- Achieves budgeted sales and transaction growth
- Utilizes budgeted labor within set goals
- Ensures unit is stocked with needed supplies
- Achieves budgeted OSAT/SMG survey scores
- Achieves exemplary OEW, NSF, local health inspection scores
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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