The Residence Inn by Marriott - Worcester logo

Open Positions at The Residence Inn Worcester

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Retirement Plan

Job Description

Our company is a dynamic and welcoming establishment operating in the hospitality industry, committed to delivering exceptional service and memorable experiences to our guests. We pride ourselves on fostering a friendly and professional environment that values teamwork, dedication, and excellence in every aspect of our business. As part of our ongoing expansion and dedication to quality service, we are excited to offer employment opportunities across multiple departments including Front Desk, Food and Beverage (F&B), and Housekeeping. Whether you are looking for full-time or part-time work, we provide flexible options to accommodate your schedule and career aspirations.

We are currently seek... Show More

Job Requirements

  • must be at least 18 years old
  • able to perform physical tasks associated with housekeeping
  • good communication skills
  • ability to handle a fast-paced environment
  • willingness to work full-time or part-time
  • previous experience is a plus but not mandatory
  • legally authorized to work in the country

Job Qualifications

  • high school diploma or equivalent
  • prior experience in hospitality or customer service preferred but not required
  • excellent communication and interpersonal skills
  • ability to work flexible hours including weekends and holidays
  • basic computer skills for reservation management
  • strong attention to detail and organizational skills

Job Duties

  • greet customers at the front desk and manage check-ins and check-outs
  • take and process food and beverage orders efficiently
  • maintain cleanliness and orderliness in guest rooms and public areas
  • respond promptly to guest inquiries and requests
  • manage reservations and coordinate with other departments
  • ensure compliance with health and safety standards
  • provide exceptional customer service throughout all interactions

Job Location