Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive benefits
Competitive wages
earned paid time off
Discounted travel
Career advancement opportunities
Job Description
United Ground Express operates as a regional airline services provider, affiliated with United Airlines, dedicated to delivering efficient and reliable ground operations across various airport locations. This company plays a critical role in ensuring seamless passenger experiences, smooth logistical operations, and compliance with all aviation-related regulations. As a prominent player in the airline ground services sector, United Ground Express is known for its commitment to safety, customer service excellence, and operational efficiency. The company values diversity and provides equal employment opportunities without discrimination based on age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation,... Show More
Job Requirements
- Physical ability to stand and walk for an eight-hour shift
- Ability to lift and handle baggage and cargo weighing up to 70 lbs
- Comfort with technology, including computers and mobile devices
- Ability to use radio electronic communication devices
- Must acquire and maintain fingerprint clearance
- Must have local airport badging
- Must pass background checks and pre-employment screenings such as drug tests, hearing and vision checks
- Availability to work flexible shifts including nights, weekends, and holidays
- Ability to maintain composure under pressure and provide customer service
- Authorized to work in the United States without sponsorship
- Valid US state driver's license required
Job Qualifications
- Must be at least 18 years old
- Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
- Successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
- Available to work any shift
- day or night, weekends, and holidays
- mandatory overtime may be required based on operational need
- Comfortable working with computers, mobile devices, and new technologies
- Must be able to use radio electronic devices to communicate with co-workers or flight crew
- Must be able to read, write, fluently speak, and understand the English language
- Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
- Able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
- Authorized to work in the United States without sponsorship
- Must possess and maintain a valid US state driver's license (Suspended, expired, revoked, or denied licenses are not valid)
Job Duties
- Greeting passengers and providing a seamless check-in and ticketing experience
- Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
- Ensure passenger information is processed accurately and flights are sent out on time
- Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions
- May work in the Baggage Service Office to track the location of baggage and handle passenger questions
- Comfortable working with computers, mobile devices, and new technologies
- Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
- Maintaining composure while managing customer challenges
- Read and interpret checked baggage tags, and cargo labels
- Prepping and securing the aircraft for the next flight
- Use radio electronic devices to communicate with co-workers or flight crew
- Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
- Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
- May require lifting over 100 items for a single aircraft
- Push/pull loaded and empty carts during loading/unloading operations
- Ascend/descend jet-way stairs while carrying baggage
- Bend/stoop and crawl to move and stack/unstack cargo in aircraft
- Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage
- Cleaning of the interior of the aircraft, clean and service aircraft lavatories
- Work outdoors in all temperatures and weather conditions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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