Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
On-call
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Free onsite living
Job Description
WoodSpring Suites in Killeen, TX, is a well-established extended stay hotel known for its affordable and comfortable accommodations tailored for long-term guests and travelers. The hotel is part of a respected chain that focuses on providing high-quality service, convenience, and a welcoming atmosphere to its clientele, making it a preferred destination for business travelers, families, and individuals seeking a home-like experience while on the road. The management team at WoodSpring Suites is committed to maintaining a safe, clean, and customer-friendly environment that meets the highest standards of hospitality. The company values its associates and provides an inclusive culture that embraces... Show More
Job Requirements
- High school diploma or equivalent
- minimum of one year customer service experience
- ability to work overnight shifts including on call responsibilities
- proficiency in basic computer skills
- excellent communication skills
- ability to perform physical tasks involving kneeling squatting standing sitting bending and twisting for long periods
- ability to lift push and pull up to 20lbs regularly occasionally up to 50lbs
Job Qualifications
- Minimum of one year in customer service
- hotel operations experience preferred
- proficient computer skills
- excellent communication skills
- strong organizational time management and problem-solving skills
- proactive in solving problems
Job Duties
- Conduct regular physical inspections of the property throughout the night ensuring safety and security
- assist with checking in and checking out guests during after-hours providing excellent customer service and addressing any guest needs or concerns
- complete all laundry responsibilities including washing drying folding and organizing linens and towels maintain a clean and organized laundry area
- perform cleaning tasks as needed such as vacuuming dusting and sanitizing public areas ensure cleaning supplies are stocked and distributed across the property perform room preps for any rooms that housekeeping was unable to clear during day shift
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- regularly be on call overnight for afterhours guest needs
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: