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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $35.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Dental Insurance
Health Insurance
Disability insurance
Vision Insurance
Life insurance
Job Description
FlexTrades is a dynamic and rapidly growing staffing and workforce solutions company specializing in connecting skilled professionals with leading businesses across various industries. Known for its commitment to quality and client satisfaction, FlexTrades provides tailored staffing services that meet the unique operational needs of its clients. The company is dedicated to fostering strong relationships between its technicians, clients, and internal teams, promoting a culture of collaboration, growth, and continuous improvement. Operating in a variety of sectors including manufacturing, industrial, and corporate environments, FlexTrades emphasizes the importance of a proactive and engaged workforce to drive project success and client satisfaction. With... Show More
Job Requirements
- 2+ years of experience in a corporate environment
- 1+ years of customer service experience
- excellent written and verbal communication skills
- excellent problem-solving skills
- highly organized and excellent time management
- growth mindset
- strong computer skills, including the Microsoft Office suite of products
- willingness, excitement, and availability to work away from home for extended periods of time
- comfortable working remotely, including on-camera in a Team meeting environment
Job Qualifications
- 2+ years of experience in a corporate environment
- 1+ years of customer service experience
- excellent written and verbal communication skills
- excellent problem-solving skills
- highly organized and excellent time management
- growth mindset
- strong computer skills, including the Microsoft Office suite of products
- willingness, excitement, and availability to work away from home for extended periods of time
- comfortable working remotely, including on-camera in a Team meeting environment
- previous staffing experience preferred
- previous experience with manufacturing and/or industrial companies preferred
- Apple Products experience such as an iPad is a plus
- Bullhorn ATS experience is a plus
Job Duties
- Support up to 75 technicians for one client
- proactively communicate with technicians and clients to ensure a balanced and successful assignment, including weekly or bi-weekly check-ins, in person meetings, an active onsite presence, on-camera Teams meetings, phone calls, texts and emails
- meet minimum communication requirements which include: onsite daily during agreed upon schedule
- check-in bi-weekly with every technician, with a minimum of one of these check-ins being in person conversation
- check in with every client 2-4 times a month, with a minimum of one of these monthly check-ins being a client meeting
- contribute to the project success and growth by improving success rates on assignments, increasing technician satisfaction, securing extensions, and increasing client satisfaction
- manage new technician arrivals
- work with the Technician Care team and the technicians to address any issues at the hotel
- enthusiastic and engaged attitude in department meetings and collaborative conversations
- weekly timekeeping and attendance management
- complete operational functions following FlexTrades procedures and policies
- ensure employees arrive at work on time and meet the client's performance expectations
- handle technician disciplinary measures related to performance and policy violations
- educate and enforce FlexTrades policies and professional expectations with technicians
- uncover new opportunities at the client through building strong relationships with client contacts
- excellent documentation skills of all activity in the ATS and utilize FlexTrades required tools
- work with the safety team to ensure appropriate safety practices are followed
- assist in handling onsite injuries by coordinating with the FlexTrades safety team and facilitating technician and client communication as needed
- interdepartmental collaboration to solve problems and resolve issues
- quick adaptation to high priority tasks and projects, as directed by your leader
- professional demeanor for all technician, client, and internal facing conversations/meetings
- monthly professional development training
- all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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