Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k
Disability insurance
Flexible spending account
Health savings account
vacation
Paid Time Off
Job Description
Superior Ambulance Service is a renowned emergency medical services provider that began its journey in 1959 with just a single ambulance. Over the decades, it has evolved into the largest independent, locally owned, and operated EMS provider in the Midwest. Employing more than 3,500 licensed EMTs, Paramedics, and Nurses, Superior Ambulance operates a vast fleet exceeding 800 ambulances across multiple states including Illinois, Indiana, Ohio, Michigan, and Wisconsin. The company also specializes in Critical Care and air transportation, offering helicopter and fixed-wing emergency medical transportation services. Superior Ambulance Service is distinguished by its commitment to quality, responsiveness, and seamless coordination... Show More
Job Requirements
- High school diploma or GED
- Typing skills of 30 wpm or better
- Ability to excel in high-stress environment
- Pleasant professional phone manner
- Adapt to frequently changing policies
- Ability to learn policies and procedures for facilities
- EMD certification required within 1 year of employment
Job Qualifications
- Pleasant professional phone manner
- Detail oriented
- Typing skills of 30 wpm or better
- Ability to excel in high-stress environment
- Adapt to frequently changing policies
- Ability to learn policies and procedures for facilities and recognizing when to apply them
- Medical background a plus
- EMD certification required within 1 year of employment
- High school diploma or GED
Job Duties
- Answer and arrange transportation both emergent and non-emergent including determining level of care required
- View pre-scheduled calls and make necessary adjustments with hospital staff and dispatch
- Prioritize transports to fulfill hospital needs including specialty and critical care transports as well as flight requests
- Provide accurate and appropriate ETAs (Estimated time of arrival)
- Make rounds on the floors
- Attend hospital huddles
- Assist in organizing patient belongings and paperwork for transport
- Assist in making sure crews arrive to patients in a timely manner
- Assist Superior Ambulance billing department with PCS/insurance requests
- Provide information and assistance regarding billing procedures
- Establish relationships with hospital staff
- Develop effective solutions for customer service issues
- Communicate effectively both written and verbal
- Use critical thinking skills
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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