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Online Sales Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
401(k)
Employee stock purchase plan
Flex Spending Accounts
Life & Disability Insurance
vacation
Sick
Personal time
company holidays

Job Description

D.R. Horton, Inc., established in 1978, is the largest homebuilder in the United States and a publicly traded company on the New York Stock Exchange. Specializing in the construction and sale of high-quality homes primarily targeted for entry-level and first-time move-up markets, D.R. Horton has become a trusted name in the residential construction industry. The company also extends its expertise by providing mortgage financing and title services through its subsidiaries, offering homebuyers a comprehensive and smooth purchasing experience. With a strong presence nationwide, D.R. Horton combines industry expertise, innovative building practices, and a commitment to customer satisfaction to deliver exceptional... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • one to three years of related experience and/or training
  • superb interpersonal, written and verbal communication skills
  • ability to work well within a team
  • provide attention to detail and manage multiple responsibilities
  • strong organizational and follow-through skills
  • ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • proficiency with MS Office and email
  • ability to work overtime

Job Qualifications

  • High school diploma or general education degree (GED)
  • one to three years of related experience and/or training
  • superb interpersonal, written and verbal communication skills
  • ability to work well within a team
  • provide attention to detail and manage multiple responsibilities
  • strong organizational and follow-through skills
  • ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • proficiency with MS Office and email

Job Duties

  • Manage all incoming internet leads from company website and outsourced companies
  • ensure a positive experience to all potential customers whether online, live chat or by phone
  • convert qualified leads into office appointments with onsite sales representatives
  • enter and update information in a customer management database
  • exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
  • responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
  • generate a monthly analysis of divisional website traffic, hits, source, etc.
  • maintain current knowledge of communities, product, plans and amenities
  • generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
  • coordinate mass mailing lists and the mailing of materials to prospective clients
  • conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • ability to work overtime

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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