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Online Sales Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Employee stock purchase plan
Flex Spending Accounts
Life & Disability Insurance
vacation
Sick
Personal time
company holidays
Multiple voluntary and company provided benefits

Job Description

D.R. Horton, Inc., established in 1978, is the largest homebuilder in the United States and is publicly traded on the New York Stock Exchange. Renowned for its commitment to quality and customer satisfaction, D.R. Horton specializes in the construction and sale of high-quality homes primarily targeting the entry-level and first-time move-up markets. Through its subsidiaries, the company also offers mortgage financing and title services, providing a comprehensive home buying experience to customers. The company’s long-standing reputation and extensive reach make it a leader in the residential construction industry, known for innovation, reliability, and community development. For more information about the... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • one to three years of related experience and/or training
  • Superb interpersonal, written and verbal communication skills
  • Ability to work well within a team
  • Provide attention to detail and manage multiple responsibilities
  • Strong organizational and follow-through skills
  • Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • Proficiency with MS Office and email

Job Qualifications

  • High school diploma or general education degree (GED)
  • one to three years of related experience and/or training
  • Superb interpersonal, written and verbal communication skills
  • Ability to work well within a team
  • Provide attention to detail and manage multiple responsibilities
  • Strong organizational and follow-through skills
  • Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • Proficiency with MS Office and email

Job Duties

  • Manage all incoming internet leads from company website and outsourced companies
  • Ensure a positive experience to all potential customers whether online, live chat or by phone
  • Convert qualified leads into office appointments with onsite Sales Representatives
  • Enter and update information in a customer management database
  • Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
  • Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
  • Generate a monthly analysis of divisional website traffic, hits, source, etc.
  • Maintain current knowledge of communities, product, plans and amenities
  • Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
  • Coordinate mass mailing lists and the mailing of materials to prospective clients
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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