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Hubbell Realty

Online Sales Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

hourly wage
Commission
Flat rate bonus
Remote work potential
Flexible Schedule

Job Description

Hubbell Homes is a well-established home builder renowned for its commitment to delivering high-quality, affordable homes with a focus on customer satisfaction. With years of experience in the industry, Hubbell Homes prides itself on building not just houses but creating communities where families can thrive. The company embraces innovative sales strategies and leverages online tools to connect with potential homebuyers effectively. This progressive approach positions Hubbell Homes as a leader in the residential construction market, striving to provide seamless and accessible home-buying experiences.

The position available at Hubbell Homes is for an Online Sales Concierge, a pivotal role desig... Show More

Job Requirements

  • Two years of sales and/or marketing experience
  • Proficient with software systems including Microsoft Office Suite, Word, and Excel
  • Prior experience with HubSpot preferred
  • After hours work and weekend work is required
  • Must remain alert to perform essential functions

Job Qualifications

  • Customer focused and personable
  • Excellent written and verbal communication skills
  • Strong organizational and time-management skills
  • Extreme attention to detail, consistency and quality
  • Ability to maintain focus while working in an unstructured environment with nominal supervision
  • Takes ownership of goals and responsibilities

Job Duties

  • Respond to all emails, voicemails, live chats, sales line and phone leads within one hour of receipt
  • Build rapport, trust and set buyer expectations
  • Qualify leads based on customer needs
  • Provide consistent follow-up to online prospects to set appointments with on-site home specialists or assistants
  • Provide information and marketing material to prospects
  • Work with prospects to determine the best community and floorplan
  • Utilize lead-management software
  • Create and deliver ongoing email campaigns
  • Track and report on lead activity and sales conversion ratios
  • Monitor website content
  • Perform additional responsibilities as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location