Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,500.00 - $65,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Flexible working
competitive salary
Comprehensive Healthcare
retirement plans
Travel Discounts
hotel discounts
volunteer opportunities
Job Description
BCD Meetings & Events (BCD M&E) is a globally recognized meetings and events agency committed to creating connections that inspire and drive change. Headquartered in Chicago and operating in over 60 countries with a team of more than 2,000 professionals, BCD M&E is known as the world’s most trusted and innovative agency in the meetings and events sector. This company values people, passion, and purpose, fostering a culture that promotes sustainability and business success for its clients and employees alike. At BCD M&E, the work environment is flexible, inclusive, and supportive, with a strong emphasis on collaboration and empathy. The... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Proven experience in event registration management
- Strong data management and reporting skills
- Excellent customer service and communication skills
- Ability to work flexibly in a hybrid environment
- Willingness to travel up to 25% of the time
- Based in or near Chicagoland area for first 6 months work schedule
- Ability to work collaboratively within a team environment
Job Qualifications
- Experience with online registration management and reporting
- Strong proficiency in Excel
- Ability to lead projects and adhere to timelines
- Excellent workload management and expectation setting skills
- Strong critical thinking, emotional intelligence, and communication skills
- Experience with event databases
- Knowledge of hotel blocks and attrition is a plus
- Experience with monday.com is beneficial
- Degree in Hospitality is preferred
Job Duties
- Leading the online registration process for assigned events ensuring data integrity and reporting using event technology databases and Excel
- Handling registrant inquiries via email and phone ensuring customer service excellence
- Participating as a proactive and collaborative member of the assigned event logistics planning team providing solutions for our customers and event attendees
- Project managing online registration fulfillment for events
- Tag teaming with other registration managers when needed
- Providing onsite support at events when required
- Monitoring and optimizing the online registration experience
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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