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Fry's Food Stores logo

Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Career growth opportunities

Job Description

Fry's Food Stores, based in Arizona, is a well-established grocery retail chain that has been proudly serving the local community since its merger with The Kroger Company in 1983. With over 120 stores throughout Arizona, Fry's operates as a subsidiary of Kroger, one of the largest supermarket chains in the United States. The company takes pride in fostering a diverse and inclusive work environment where employees are united by a shared passion for food and customer service. Fry's mission is to 'Feed the Human Spirit' by delivering excellent shopping experiences supported by innovative practices and a commitment to quality, freshness,... Show More

Job Requirements

  • Ability to work without supervision
  • ability to read shelf tags
  • basic math skills including counting, addition, and subtraction
  • excellent oral and written communication skills

Job Qualifications

  • Ability to work without supervision
  • excellent oral and written communication skills
  • basic math skills including counting, addition, and subtraction
  • ability to read shelf tags
  • experience as a personal shopper, cashier, or in production/warehouse environment preferred
  • strong customer service orientation
  • ability to work cooperatively in a fast-paced environment
  • ability to manage conflict reasonably and calmly

Job Duties

  • Select and gather products for customers' online orders with attention to freshness and quality
  • assemble customers' online orders accurately
  • process coupons and payment using the POS system
  • deliver and load orders into customers' cars upon arrival
  • communicate any substitutions or exceptions to customers at time of pick-up
  • scan and bag orders following bagging standards
  • maintain organization and cleanliness of staging areas and equipment
  • report any pricing, scanning, item location discrepancies, and equipment issues to supervisors
  • perform opening and closing procedures
  • assist in training new e-commerce team members
  • provide a positive customer service experience to encourage repeat online shopping
  • adhere to food safety procedures and company guidelines
  • manage conflict in a cooperative manner
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance when necessary

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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