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Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $13.50
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is a leading American grocery retailer that started as a small grocery store in Cincinnati over a century ago and has grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. Dedicated to feeding the human spirit, Kroger combines diverse teams passionate about food and people, working together with one common purpose: to create amazing experiences for customers, communities, and each other with food at the heart of it all. The company values respect, honesty, integrity, diversity, inclusion, and safety, making it an empowering and supportive workplace where people matter. Kroger’s... Show More

Job Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Ability to follow directions and seek assistance when necessary to resolve issues
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Previous experience as a personal shopper, in a production-oriented or warehouse environment, stocking shelves or as a cashier is preferred
  • Ability to follow directions and seek assistance when necessary
  • Ability to work cooperatively in a fast-paced and sometimes stressful environment
  • Strong commitment to customer satisfaction and honesty

Job Duties

  • Select and gather products for customers' online orders with attention to freshness and quality
  • Assemble customers' online orders accurately and efficiently
  • Process coupons and payments through the point of sale system
  • Deliver and load orders into customers' vehicles upon arrival
  • Communicate substitutions or exceptions to customers during pick-up
  • Scan and bag orders while adhering to bagging standards
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies
  • Inspect equipment and notify supervisors of repair needs
  • Perform opening and closing procedures
  • Assist in training new e-commerce team members
  • Meet or exceed productivity standards
  • Provide positive customer service experience
  • Follow safety and food handling guidelines
  • Manage conflicts in a reasonable and cooperative manner
  • Act with honesty and integrity
  • Provide support to minors, individuals with special needs, and older adults as needed

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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