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Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement
flexible scheduling

Job Description

Ralphs is a well-established supermarket chain based in California and part of The Kroger Company since its merger in 1998. Operating over 180 stores throughout the state, Ralphs prides itself on delivering exceptional grocery experiences to customers by blending innovative services, diverse teams, and a genuine passion for food and community. As a member of the Kroger family of companies, Ralphs shares a commitment to its core values, including respect, honesty, integrity, diversity, inclusion, and safety, all centered around the mission to Feed the Human Spirit. Ralphs values its employees and strives to create an environment where people matter, offering... Show More

Job Requirements

  • Ability to work without supervision
  • ability to read shelf tags
  • basic math skills such as counting, addition, and subtraction
  • excellent oral and written communication skills
  • ability to perform physical tasks including lifting and loading orders
  • ability to follow food safety procedures and company guidelines
  • ability to communicate professionally with customers via phone
  • must be able to perform essential job functions with or without accommodation

Job Qualifications

  • High school diploma or equivalent preferred
  • excellent oral and written communication skills
  • basic math skills including counting, addition, and subtraction
  • ability to work independently without supervision
  • previous experience as a personal shopper, in warehouse or production environments, stocking shelves, or cashier experience is desirable
  • ability to follow directions and resolve customer and business issues
  • ability to manage conflict cooperatively and professionally

Job Duties

  • Select and gather products for customers' online orders with attention to freshness and quality
  • assemble customers' online orders
  • process coupons and payments
  • deliver and load orders to customers' cars upon arrival
  • provide positive customer service experience
  • scan and bag orders while following bagging standards
  • communicate substitutions or exceptions to customers at pickup

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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