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Ralphs

Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible scheduling

Job Description

Ralphs, a well-established supermarket chain based in California, has been serving customers with quality food and essential products for many years. As part of The Kroger Company since 1998, Ralphs operates over 180 stores throughout the state, continuing its mission to bring fresh, wholesome food to communities. The company is widely recognized for its commitment to customer satisfaction, diversity, inclusion, and a safe working environment. As a subsidiary of Kroger, Ralphs reflects a strong corporate culture built on core values such as respect, honesty, integrity, and the preservation of the human spirit through food. Their dedication to innovation and the... Show More

Job Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills

Job Qualifications

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Experience as a personal shopper or in a production-oriented environment preferred
  • Experience stocking shelves or working as a cashier preferred

Job Duties

  • Select and gather products for customers' online orders with attention to freshness and quality
  • Assemble customers' online orders
  • Process coupons and payment
  • Deliver and load orders to customers' cars upon arrival
  • Provide positive customer service to encourage repeat online shopping
  • Scan and bag orders while following bagging standards
  • Communicate substitutions or exceptions to customers during pickup
  • Adhere to local, state, and federal laws, company guidelines, and food safety procedures
  • Store products in optimal temperature zones
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location issues to e-Commerce supervisor
  • Perform opening and closing procedures
  • Assist in training new e-Commerce team members
  • Manage conflict reasonably and cooperatively
  • Act with honesty and integrity regarding customer information
  • Follow directions and seek assistance as needed
  • Provide support interacting with minors, individuals with special needs, and older adults
  • Meet and exceed productivity standards

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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