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Kroger

Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is a renowned American grocery company that originated from a modest Cincinnati grocery store more than a century ago and has evolved into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. Known as America's grocer, Kroger embodies core values such as respect, honesty, integrity, diversity, inclusion, and safety, focusing on connecting passionate teams centered around food and people with the common purpose of feeding the human spirit. Kroger has a rich history of innovation, continually striving to create exceptional experiences for its customers, communities, and associates with food always at the... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Prior experience in personal shopping, stocking, cashiering, or warehouse environment desirable
  • Ability to work cooperatively in high-paced, stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Experience as a personal shopper, cashier, or in a warehouse or production-oriented environment is preferred
  • Ability to manage conflict reasonably and cooperatively
  • Ability to follow directions and seek assistance as needed
  • Ability to provide support through direct interaction with diverse populations
  • Ability to perform essential job functions with or without reasonable accommodation

Job Duties

  • Select and gather products for customers' on-line orders efficiently with attention to freshness and quality
  • Assemble customers' on-line orders, process coupons and payments
  • Deliver and load orders to cars upon customers' arrival
  • Scan and bag orders while following bagging standards
  • Communicate substitutions or exceptions to customers at pick-up time
  • Ensure order accuracy and maintain cleanliness and organization of staging areas
  • Provide positive customer service to encourage repeat online shopping
  • Follow local and federal food safety laws and company guidelines
  • Report discrepancies and notify management about equipment or item issues
  • Assist in training new e-Commerce team members
  • Perform opening and closing procedures

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Job Qualifications

Experience

No experience required

Job Location

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