Smith's Food and Drug logo

Smith's Food and Drug

Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
training programs

Job Description

Smith's Food and Drug, based in Salt Lake City, Utah, is a prominent grocery store chain proudly serving customers across over 140 locations in Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of The Kroger Company since 1998, Smith's has a long-standing heritage of innovation and community focus, driven by a passionate team dedicated to providing exceptional grocery experiences. The company's mission, encapsulated in the phrase 'To Feed the Human Spirit,' highlights its commitment to nourishing customers not only with quality food products but also by creating meaningful connections within communities and fostering a positive environment for... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • ability to work without supervision
  • ability to read shelf tags
  • basic math skills including counting, addition, and subtraction
  • excellent oral and written communication skills
  • ability to follow directions and seek assistance when necessary
  • ability to communicate professionally with customers
  • ability to manage conflict in a reasonable and nonconfrontational manner
  • ability to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Ability to work without supervision
  • ability to read shelf tags
  • basic math skills including counting, addition, and subtraction
  • excellent oral and written communication skills
  • experience as a personal shopper or in a production-oriented or warehouse environment preferred
  • experience stocking shelves or as a cashier preferred
  • ability to follow directions and seek assistance when necessary
  • ability to communicate professionally with customers
  • ability to maintain quality and freshness standards

Job Duties

  • Select and gather products for customers' online orders with attention to freshness and quality
  • assemble customers' online orders
  • process coupons and payment
  • deliver and load orders to cars when customers arrive at store for pickup
  • provide a positive customer service experience that makes customers want to return to online shopping
  • scan and bag orders following bagging standards
  • communicate substitutions or order exceptions to customers at time of pickup
  • adhere to local, state, and federal laws, food safety procedures, and company guidelines
  • maintain organization and cleanliness of staging areas and equipment
  • report pricing, scanning, and item location discrepancies
  • assist in training new e-Commerce team members
  • perform opening and closing procedures
  • meet or exceed productivity standards
  • manage conflict in a reasonable and cooperative manner
  • act with honesty and integrity regarding customer and business information

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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