Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
Tuition Reimbursement
training programs
Job Description
Kroger is the largest grocery retailer in the United States, with nearly 2,800 stores across 35 states operating under 28 different banners. Founded over a century ago in Cincinnati as a small grocery store, Kroger has evolved into a leading grocer dedicated to bringing together diverse teams who share a passion for food and serving people. As America's grocer, Kroger's mission is centered around "Feeding the Human Spirit," reflecting their commitment to creating exceptional experiences for customers, communities, and employees alike. The company's culture highlights respect, honesty, integrity, diversity, inclusion, and safety as core values that guide all operations.
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Job Requirements
- Ability to work without supervision
- ability to read shelf tags
- basic math skills including counting, addition, and subtraction
- excellent oral and written communication skills
- prior experience as a personal shopper, in a production oriented or warehouse environment, stocking shelves, or as a cashier
Job Qualifications
- Ability to work without supervision
- ability to read shelf tags
- basic math skills including counting, addition, and subtraction
- excellent oral and written communication skills
- prior experience as a personal shopper, in a production oriented or warehouse environment, stocking shelves, or as a cashier
- strong attention to detail
- customer service orientation
- capability to work in fast-paced environments
- proficiency in operating point of sale systems
Job Duties
- Select and gather products for customers' online orders with attention to freshness and quality
- assemble customers' online orders
- process coupons and payment
- deliver and load orders to customers' cars upon arrival
- provide a positive customer service experience
- demonstrate company core values of respect, honesty, integrity, diversity, inclusion, and safety
- scan and bag orders following bagging standards
- communicate substitutions or exceptions to customers
- meet or exceed customer expectations for shopping ease, variety, freshness, and cleanliness
- adhere to food safety procedures and company guidelines
- receive orders and store products in optimal temperature zones
- communicate professionally with customers via portable phone
- ensure order accuracy and load orders into cars
- process orders through point of sale system
- follow policies for out-of-stock substitutions
- maintain organization and cleanliness of staging areas and equipment
- report pricing, scanning, and item location discrepancies
- inspect equipment and report repair needs
- perform opening and closing procedures
- assist in training new e-commerce team members
- meet or exceed productivity standards
- work cooperatively in a high-paced environment
- manage conflict reasonably and nonconfrontationally
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when needed
- provide support to minors, individuals with special needs, and older adults
- perform essential job functions with or without accommodation
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Job Qualifications
Experience
No experience required
Job Location
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