
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is a leading grocery retailer and America's largest grocer with nearly 2,800 stores operating under 28 different names across 35 states. Founded over a century ago in Cincinnati, Kroger has grown from a small neighborhood grocery store into a national powerhouse in the food retail industry. The company prides itself on its commitment to diversity, inclusion, respect, honesty, integrity, and safety – core values that guide all team members and operations. Kroger employs a diverse group of associates who share a passion for food and people, all working together with a common purpose: To Feed the Human Spirit. ... Show More
Job Requirements
- High school diploma or equivalent preferred
- ability to work without supervision
- ability to read shelf tags
- basic math skills such as counting, addition, and subtraction
- effective oral and written communication skills
- previous experience as a personal shopper, in warehouse, production, stocking, or cashier preferred
- capability to handle multiple tasks efficiently
- ability to follow directions and seek assistance
- capacity to work in a fast-paced environment
- willingness to provide excellent customer service
- ability to act with honesty and integrity
- must be able to perform essential job functions with or without accommodation.
Job Qualifications
- Ability to work without supervision
- ability to read shelf tags
- basic math skills including counting, addition, and subtraction
- excellent oral and written communication skills
- experience as a personal shopper or in production, warehouse, stocking, or cashier roles preferred
- strong customer service skills
- attention to detail
- ability to manage multiple tasks in a fast-paced environment
- capability to use point of sale systems and mobile communication devices
- commitment to safety and company policies
- ability to handle conflict calmly and cooperatively
- willingness to assist and train others.
Job Duties
- Select and gather products for customers' online orders with attention to freshness and quality
- assemble customers' online orders
- process coupons and payment
- deliver and load orders to cars upon customer arrival
- scan and bag orders following all bagging standards
- communicate substitutions or exceptions to customers
- meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
- adhere to local, state, and federal laws and food safety procedures
- receive and store products in optimal temperature zones
- communicate professionally with customers via portable phone
- ensure order accuracy and load orders into customers' cars
- provide a positive customer service experience
- process orders through the point of sale system
- follow policies for substitutions when items are out of stock
- maintain staging area organization and cleanliness
- report pricing, scanning, and item location issues to supervisors
- inspect and report equipment needing repair
- perform opening and closing procedures
- assist in training new e-commerce team members
- meet or exceed productivity standards
- work cooperatively in high-paced environments
- manage conflict professionally
- act with honesty and integrity
- follow directions and seek assistance as needed
- provide support to minors, individuals with special needs, and older adults.
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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