Kroger logo

Kroger

Online Grocery Pick-Up Clerk

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $13.00 - $15.50
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is a leading grocery retailer and America's largest grocer with nearly 2,800 stores operating under 28 different names across 35 states. Founded over a century ago in Cincinnati, Kroger has grown from a small neighborhood grocery store into a national powerhouse in the food retail industry. The company prides itself on its commitment to diversity, inclusion, respect, honesty, integrity, and safety – core values that guide all team members and operations. Kroger employs a diverse group of associates who share a passion for food and people, all working together with a common purpose: To Feed the Human Spirit. ... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • ability to work without supervision
  • ability to read shelf tags
  • basic math skills such as counting, addition, and subtraction
  • effective oral and written communication skills
  • previous experience as a personal shopper, in warehouse, production, stocking, or cashier preferred
  • capability to handle multiple tasks efficiently
  • ability to follow directions and seek assistance
  • capacity to work in a fast-paced environment
  • willingness to provide excellent customer service
  • ability to act with honesty and integrity
  • must be able to perform essential job functions with or without accommodation.

Job Qualifications

  • Ability to work without supervision
  • ability to read shelf tags
  • basic math skills including counting, addition, and subtraction
  • excellent oral and written communication skills
  • experience as a personal shopper or in production, warehouse, stocking, or cashier roles preferred
  • strong customer service skills
  • attention to detail
  • ability to manage multiple tasks in a fast-paced environment
  • capability to use point of sale systems and mobile communication devices
  • commitment to safety and company policies
  • ability to handle conflict calmly and cooperatively
  • willingness to assist and train others.

Job Duties

  • Select and gather products for customers' online orders with attention to freshness and quality
  • assemble customers' online orders
  • process coupons and payment
  • deliver and load orders to cars upon customer arrival
  • scan and bag orders following all bagging standards
  • communicate substitutions or exceptions to customers
  • meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
  • adhere to local, state, and federal laws and food safety procedures
  • receive and store products in optimal temperature zones
  • communicate professionally with customers via portable phone
  • ensure order accuracy and load orders into customers' cars
  • provide a positive customer service experience
  • process orders through the point of sale system
  • follow policies for substitutions when items are out of stock
  • maintain staging area organization and cleanliness
  • report pricing, scanning, and item location issues to supervisors
  • inspect and report equipment needing repair
  • perform opening and closing procedures
  • assist in training new e-commerce team members
  • meet or exceed productivity standards
  • work cooperatively in high-paced environments
  • manage conflict professionally
  • act with honesty and integrity
  • follow directions and seek assistance as needed
  • provide support to minors, individuals with special needs, and older adults.

OysterLink connects hospitality employers and applicants.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: