Smith's Food and Drug logo

Smith's Food and Drug

Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs

Job Description

Smith's Food and Drug is a well-established supermarket chain headquartered in Salt Lake City, Utah. Since its merger with The Kroger Company in 1998, Smith's has expanded its presence to over 140 stores across several states including Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As a proud member of the Kroger family of companies, Smith's Food and Drug is dedicated to bringing together diverse and passionate teams who share a common mission: to feed the human spirit through exceptional food and customer experiences. The company is recognized for its commitment to innovation, quality, and community engagement, striving to... Show More

Job Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Ability to follow directions and seek assistance when necessary
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Experience as a personal shopper or in production, warehouse, stocking, or cashier roles preferred

Job Duties

  • Select and gather products for customers online orders efficiently with attention to freshness and quality
  • Assemble customers online orders and process coupons and payment
  • Deliver and load orders to customers cars upon arrival for pick up
  • Provide positive customer service experience encouraging return to online shopping
  • Scan and bag orders following all bagging standards
  • Communicate substitutions or exceptions to customer orders at pick up
  • Meet or exceed customer expectations for variety, freshness, and cleanliness

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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