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Kroger

Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Smith's Food and Drug, based in Salt Lake City, Utah, is a prominent supermarket chain that has been proudly serving its communities since merging with The Kroger Company in 1998. With over 140 stores located throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's has become a trusted name in grocery retail. As part of the Kroger family of companies, it upholds a legacy of innovation and dedication to excellent customer service, bringing together diverse teams that share a passion for food and people. The company is firmly committed to its core values of respect, honesty, integrity, diversity,... Show More

Job Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Experience as a personal shopper or in a production or warehouse environment preferred
  • Experience stocking shelves or working as a cashier preferred
  • Ability to follow directions and seek assistance when necessary
  • Ability to work cooperatively in a fast-paced environment
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to manage conflict professionally
  • Ability to provide support and assistance to individuals with special needs, minors, and older adults

Job Duties

  • Select and gather products for customers' online orders efficiently with attention to freshness and quality
  • Assemble customers' online orders
  • Process coupons and payment
  • Deliver and load orders to cars when customers arrive at store for pickup
  • Scan and bag orders while following bagging standards
  • Communicate substitutions or exceptions to customers at time of pickup
  • Ensure quality, freshness, and accuracy of all items chosen
  • Follow food safety procedures and company guidelines
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies
  • Operate point of sale system for order processing
  • Provide positive customer service to enhance online shopping experience
  • Assist in training new e-commerce team members
  • Meet or exceed productivity standards
  • Perform opening and closing procedures
  • Manage conflict reasonably and cooperatively
  • Communicate professionally with customers via portable phone

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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