Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee Discounts
Tuition Reimbursement
training programs
career growth
Job Description
Kroger is the nation’s largest grocery retailer, originating from a small store in Cincinnati over a century ago and expanding into a major player with nearly 2,800 stores in 35 states under 28 different brand names. As America’s grocer, Kroger prides itself on cultivating a diverse and passionate team focused on food and customer service, united by a mission to feed the human spirit. The company fosters a culture of respect, honesty, integrity, diversity, inclusion, and safety. Kroger continually innovates to enhance the shopping experience for customers, improving communities and fostering a collaborative workplace environment where employees are valued and... Show More
Job Requirements
- Ability to work without supervision
- Ability to read shelf tags
- Basic math skills including counting, addition, and subtraction
- Excellent oral and written communication skills
Job Qualifications
- Ability to work without supervision
- Ability to read shelf tags
- Basic math skills including counting, addition, and subtraction
- Excellent oral and written communication skills
- Previous experience as a personal shopper or in a production-oriented or warehouse environment
- Experience stocking shelves or as a cashier
- Ability to provide positive customer service
- Strong attention to detail and quality
- Ability to act with honesty and integrity
- Capability to manage conflict and work in a fast-paced environment
Job Duties
- Select and gather products for customers' on-line orders with attention to freshness and quality
- Assemble customers' on-line orders and process coupons and payment
- Deliver and load orders to cars when customers arrive at store for pick up
- Scan and bag orders on the go while following bagging standards
- Communicate substitutions or exceptions to customers at pick-up
- Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
- Adhere to food safety procedures and company guidelines
- Receive customers' orders and store products in optimal temperature zones
- Read and follow directions in the note section
- Ensure quality and freshness of all items chosen
- Communicate professionally with customers via portable phone
- Retrieve and verify customers' orders and load into cars
- Provide a positive customer service experience
- Process orders through the point of sale system
- Follow policies for substitutions in case of out-of-stock items
- Maintain staging area organization and cleanliness
- Report pricing, scanning, and item location discrepancies
- Inspect equipment and notify management of repairs needed
- Perform required opening and closing procedures
- Assist in training new e-Commerce team members
- Meet or exceed productivity standards
- Work cooperatively in high paced environment
- Manage conflict respectfully and nonconfrontationally
- Act with honesty and integrity regarding business information
- Follow directions and seek assistance as needed
- Provide support to minors, individuals with special needs, and older adults
- Perform essential job functions with or without accommodation
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
No experience required
Job Location
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