Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.70 - $21.27
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
vision coverage
Paid Time Off
Holiday pay
sick pay
Employee Discounts
Tuition Reimbursement
Employee assistance program
Training and Development
Job Description
Ralphs is a well-established supermarket chain based in California, offering a diverse range of grocery products to customers across more than 180 locations throughout the state. Founded with a commitment to quality, community, and customer satisfaction, Ralphs became part of The Kroger Company family in 1998. As a member of one of the largest grocery companies in the United States, Ralphs proudly embraces its core values of respect, honesty, integrity, diversity, inclusion, and safety. These values are reflected in every aspect of the business, from the quality of products offered to the level of service provided to customers. The company's... Show More
Job Requirements
- Ability to work without supervision
- Ability to read shelf tags
- Basic math skills including counting, addition, and subtraction
- Excellent oral and written communication skills
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Ability to work without supervision
- Ability to read shelf tags
- Basic math skills such as counting, addition, and subtraction
- Excellent oral and written communication skills
- Experience as a personal shopper, in a production or warehouse environment, stocking shelves, or cashier experience
- Ability to follow directions and seek assistance when necessary
- Ability to manage conflict in a reasonable and cooperative manner
- Ability to act with honesty and integrity
Job Duties
- Select and gather products for customers' online orders efficiently with attention to freshness and quality
- Assemble customers' online orders
- Process coupons and payment
- Deliver and load orders to cars upon customer arrival for pickup
- Scan and bag orders following all bagging standards
- Communicate substitutions or exceptions to customers at time of pickup
- Adhere to local, state, and federal laws, food safety procedures, and company guidelines
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, and item location discrepancies to store e-Commerce supervisor
- Complete opening and closing procedures
- Assist in training new e-Commerce team members
- Meet and exceed productivity standards
- Provide a positive customer service experience
- Process orders through the POS system
- Follow policies for substitutions
- Communicate professionally with customers via portable phone
- Load orders into customers' cars
- Ensure order accuracy
- Provide support to customers including individuals with special needs
- Act with honesty and integrity regarding customer and business information
- Manage conflict cooperatively
- Follow directions and seek assistance when needed
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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