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Kroger

Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
Employee Discounts

Job Description

Kroger started from a small grocery store in Cincinnati over a century ago and has since grown into the nation's largest grocery retailer with nearly 2,800 stores across 35 states operating under 28 different names. Known as America's grocer, Kroger brings diverse teams together with a passion for food and customer service under one common purpose: to feed the human spirit. With an emphasis on innovation, Kroger continually strives to create amazing experiences for customers, the communities they serve, and employees alike, with food at the heart of everything they do. At Kroger, people are valued and the company is... Show More

Job Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills
  • Excellent oral and written communication skills
  • Ability to follow directions and seek assistance when necessary
  • Ability to perform essential job functions with or without reasonable accommodation
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Must provide positive customer service experience

Job Qualifications

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Experience as a personal shopper, in a production-oriented or warehouse environment, stocking shelves, or as a cashier
  • Ability to operate point of sale (POS) systems
  • Strong customer service and interpersonal skills
  • Ability to manage conflict in a reasonable and cooperative manner

Job Duties

  • Select and gather products for customers' online orders with attention to freshness and quality
  • Assemble customers' online orders and process coupons and payments
  • Deliver and load orders to customers' cars upon arrival at store for pickup
  • Scan and bag orders while following bagging standards
  • Communicate substitutions or exceptions to customers at time of pickup
  • Follow food safety procedures and company guidelines
  • Maintain organization and cleanliness of staging areas and equipment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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