Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial counseling
associate discounts
Tuition Reimbursement
training programs
Career growth opportunities
Job Description
Kroger is the nation's largest grocery retailer with a rich history dating back more than a century from a small grocery store in Cincinnati to an expansive network of nearly 2,800 stores across 35 states operating under 28 different banners. Kroger prides itself on being America's grocer and is deeply committed to diversity and inclusion, respect, honesty, integrity, and safety. The company fosters a culture where people and food come together with a passion to feed the human spirit. Kroger takes pride in continuously innovating and striving to create amazing experiences for customers, communities, and associates alike. With food at... Show More
Job Requirements
- Ability to work without supervision
- ability to read shelf tags
- basic math skills including counting, addition, and subtraction
- excellent oral and written communication skills
Job Qualifications
- Ability to work without supervision
- ability to read shelf tags
- basic math skills including counting, addition, and subtraction
- excellent oral and written communication skills
- preferred experience as a personal shopper, in production-oriented or warehouse environments, stocking shelves, or cashier experience
Job Duties
- Select and gather products for customers' online orders with attention to freshness and quality
- assemble customers' online orders
- process coupons and payment
- deliver and load orders to cars when customers arrive at store for pick up
- scan and bag orders on the go while following bagging standards
- communicate substitutions or exceptions to customers at time of pick-up
- meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
- adhere to food safety procedures and company guidelines
- receive customers' orders and store products in optimal temperature zones
- ensure quality and freshness of all items chosen
- communicate with customers professionally via portable phone
- retrieve each customer's order from staging locations and ensure order accuracy
- provide a positive customer service experience
- process orders through point of sale system
- follow policies to determine substitutions for out-of-stock items
- maintain organization and cleanliness of staging areas and equipment
- report pricing, scanning, and item location discrepancies
- inspect equipment and notify management of repair needs
- perform opening and closing procedures
- assist in training new e-commerce team members
- meet or exceed productivity standards
- work cooperatively in high-paced and sometimes stressful environment
- manage conflict reasonably and cooperatively
- act with honesty and integrity
- follow directions and seek assistance as needed
- provide support through interaction with minors, individuals with special needs, and older adults
- perform essential job functions with or without accommodations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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