Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.65 - $17.65
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Mariano's is a well-established grocery store chain based in Illinois, known for its commitment to providing fresh, high-quality products and exceptional customer service. Since merging with The Kroger Company in 2015, Mariano's has expanded to over 40 stores throughout the Chicago Metro area. As part of the Kroger family, Mariano's benefits from shared resources, industry-leading innovations, and a strong corporate culture that values respect, honesty, integrity, diversity, inclusion, and safety. The company prides itself on bringing together diverse teams with a passion for food and people, all united by a common purpose: To Feed the Human Spirit.
Mariano's works ... Show More
Mariano's works ... Show More
Job Requirements
- Ability to work without supervision
- Ability to read shelf tags
- Basic math skills including counting, addition, and subtraction
- Excellent oral and written communication skills
Job Qualifications
- Ability to work without supervision
- Ability to read shelf tags
- Basic math skills including counting, addition, and subtraction
- Excellent oral and written communication skills
- Previous experience as a personal shopper or in a production-oriented or warehouse environment
- Experience stocking shelves or as a cashier
Job Duties
- Select and gather products for customers' online orders efficiently with attention to freshness and quality
- Assemble customers' online orders
- Process coupons and payment
- Deliver and load orders to customers' cars at store pickup
- Provide a positive customer service experience
- Scan and bag orders while following all bagging standards
- Communicate substitutions or exceptions to customers at time of pickup
- Adhere to local, state, and federal laws, food safety procedures, and company guidelines
- Receive customers' orders and store products in optimal temperature zones
- Read and follow directions given in order notes
- Ensure quality and freshness of all items chosen
- Communicate professionally with customers via portable phone
- Retrieve orders from staging locations and ensure order accuracy
- Process orders through the point of sale system
- Maintain organization and cleanliness of staging areas and equipment
- Report discrepancies and equipment issues to e-Commerce supervisor
- Perform opening and closing procedures
- Assist in training new e-Commerce team members
- Meet or exceed productivity standards
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflicts in a reasonable and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Provide support through interaction with minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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