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Kroger

Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
vision coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is the nation’s largest grocer, with a legacy that began over a century ago from a small Cincinnati grocery store. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different names, embodying a passion for food and community. As America’s grocer, Kroger is dedicated to fostering a diverse and inclusive workforce that shares one common goal: To Feed the Human Spirit. The company prides itself on innovation and creating amazing experiences not only for its customers but also for its communities and employees. With food at the heart of everything they do, Kroger strives to provide an... Show More

Job Requirements

  • Ability to work without supervision
  • ability to read shelf tags
  • basic math skills
  • excellent oral and written communication skills
  • ability to follow directions and seek help when needed
  • capability to perform essential job functions with or without accommodation
  • willingness to work in a fast-paced and sometimes stressful environment
  • ability to act with honesty and integrity
  • ability to provide support through interaction with customers of various ages and needs
  • ability to manage conflict in a reasonable and cooperative manner

Job Qualifications

  • Ability to work without supervision
  • ability to read shelf tags
  • basic math skills such as counting, addition, and subtraction
  • excellent oral and written communication skills
  • experience as a personal shopper or in production-oriented or warehouse environment
  • experience stocking shelves or as a cashier
  • strong customer service skills
  • ability to follow directions and procedures
  • ability to work cooperatively in high-paced settings
  • ability to manage conflict reasonably
  • integrity regarding customer and company information

Job Duties

  • Select and gather products for customers’ online orders with attention to freshness and quality
  • assemble customers’ online orders
  • process coupons and payments
  • deliver and load orders to customers’ cars
  • provide positive customer service experience
  • scan and bag orders on the go
  • communicate substitutions or exceptions to customers
  • adhere to food safety and company guidelines
  • receive customers’ orders and store products properly
  • read and follow directions
  • ensure quality and freshness of items
  • communicate with customers professionally
  • retrieve and verify order accuracy
  • process orders through point of sale system
  • maintain organization and cleanliness of staging areas and equipment
  • report discrepancies and repair needs
  • perform opening and closing procedures
  • assist in training new team members
  • meet or exceed productivity standards
  • manage conflict cooperatively
  • act with honesty and integrity
  • provide support and assistance to various customer needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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