Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discount
Job Description
From its humble beginnings as a small grocery store in Cincinnati more than a century ago, Kroger has evolved into the nation’s largest grocer, operating nearly 2,800 stores across 35 states under 28 different names. Embracing its role as America’s grocer, Kroger takes pride in uniting diverse teams driven by a passion for food and people with a common mission: to feed the human spirit. This mission is reflected in every aspect of the company, from its commitment to innovation and customer experience to its focus on community and associate well-being.
Kroger is dedicated to creating amazing shopping experiences ... Show More
Kroger is dedicated to creating amazing shopping experiences ... Show More
Job Requirements
- Ability to work without supervision
- ability to read shelf tags
- basic math skills including counting, addition, and subtraction
- excellent oral and written communication skills
Job Qualifications
- Ability to work without supervision
- ability to read shelf tags
- basic math skills including counting, addition, and subtraction
- excellent oral and written communication skills
- prior experience as a personal shopper or in a production-oriented or warehouse environment preferred
- experience stocking shelves or as a cashier desirable
- ability to manage conflict in a cooperative manner
- honesty and integrity in handling customer and business information
- able to follow directions and seek assistance when necessary
Job Duties
- Select and gather products for customers' online orders with attention to freshness and quality
- assemble customers' online orders
- process coupons and payment
- deliver and load orders to customers' cars upon arrival for pick-up
- provide a positive customer service experience
- demonstrate company's core values of respect, honesty, integrity, diversity, inclusion, and safety
- scan and bag orders on the go following bagging standards
- communicate substitutions or exceptions to customers
- comply with local, state, and federal laws and food safety procedures
- receive and store customers' orders in optimal temperature zones
- read and follow order note directions
- ensure quality and freshness of items
- communicate professionally with customers via portable phone
- retrieve and verify orders from staging locations
- process orders through point of sale system
- follow substitution policies for out-of-stock items
- maintain cleanliness and organization of staging areas and equipment
- report discrepancies and equipment issues
- perform opening and closing procedures
- assist in training new team members
- meet productivity standards
- work cooperatively in a high-paced environment
- manage conflict reasonably and cooperatively
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when needed
- provide support to minors, individuals with special needs, and older adults
- perform essential job functions with or without accommodation
Job Qualifications
Experience
No experience required
Job Location
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