Company Logo or Photo

Ralphs

Online Grocery Pick-Up Clerk

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.70 - $21.27
clock

Work Schedule

Flexible
diamond

Benefits

comprehensive medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Ralphs is a well-established grocery store chain based in California that merged with The Kroger Company in 1998. Serving customers through more than 180 stores across the state, Ralphs is part of the larger Kroger family of companies, known for its commitment to food, people, and community. Ralphs prides itself on fostering diverse teams united by a passion for delivering exceptional food experiences. The company emphasizes innovation, community involvement, and creating a supportive, inclusive workplace where employees can grow and thrive. The overarching mission is to "Feed the Human Spirit," a philosophy that permeates every aspect of its operations, from... Show More

Job Requirements

  • Ability to work without supervision
  • ability to read shelf tags
  • basic math skills including counting, addition, and subtraction
  • excellent oral and written communication skills

Job Qualifications

  • Ability to work without supervision
  • ability to read shelf tags
  • basic math skills including counting, addition, and subtraction
  • excellent oral and written communication skills
  • experience as a personal shopper or in production, warehouse, stocking, or cashier role preferred
  • capability to work cooperatively in fast-paced environments
  • strong attention to detail and customer service orientation
  • ability to manage conflict in a reasonable and nonconfrontational manner
  • ability to follow directions and seek assistance when necessary

Job Duties

  • Select and gather products for customers' on-line orders with attention to freshness and quality
  • assemble customers' on-line orders
  • process coupons and payment
  • deliver and load orders to cars during pick up
  • provide positive customer service to encourage repeat on-line shopping
  • scan and bag orders following bagging standards
  • communicate substitutions or exceptions to customers at pick-up
  • adhere to food safety procedures and company guidelines
  • receive and store products in optimal temperature zones
  • ensure order accuracy and load into customers' cars
  • process orders through point of sale (POS) system
  • maintain organization and cleanliness of staging areas and equipment
  • report discrepancies and repair needs to supervisor
  • perform opening and closing procedures
  • assist in training new e-Commerce team members
  • meet or exceed productivity standards
  • work cooperatively in a high-paced environment
  • manage conflict reasonably and cooperatively
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance to resolve issues
  • provide support to minors, individuals with special needs, and older adults
  • perform essential job functions with or without accommodation

Job Qualifications

Experience

No experience required

Job Location

Loading...