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Oneida Hotel - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is strategically located across the street from Austin Straubel International Airport (GRB) and approximately four miles from Lambeau Field, the iconic home of the Green Bay Packers. This prime location offers guests a unique blend of convenience and entertainment, making our establishment a preferred choice for travelers visiting the area. Connected to the hotel via an interior walkway, Oneida Casino invites guests to enjoy exciting table games and slot machines within close proximity. For those seeking outdoor activities, Thornberry Creek at Oneida provides exceptional golfing experiences just under seven miles away, catering to guests looking to unwind in... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication skills
  • strong problem-solving abilities
  • customer service orientation

Job Duties

  • greet and welcome guests with a warm and professional demeanor
  • manage guest check-ins and check-outs efficiently
  • handle reservations and modify bookings as needed
  • communicate clearly with guests and team members to ensure smooth operations
  • resolve guest issues swiftly and effectively
  • multitask by coordinating front desk activities and managing financial transactions
  • maintain accurate guest records and hotel information

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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