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Aimbridge Hospitality

Oneida Hotel - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is strategically located just across the street from Austin Straubel International Airport (GRB) and approximately four miles from Lambeau Field, the iconic home of the Green Bay Packers. This prime location offers guests convenient access to both business and leisure destinations, making our property a preferred choice for travelers visiting the area. Connected internally to the Oneida Casino, guests can enjoy exciting gaming options without leaving the comfort of the hotel. For those who enjoy outdoor activities, Thornberry Creek at Oneida is less than seven miles away, featuring exceptional golf courses amid beautiful natural settings. Together, these features... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service and enhance guest satisfaction
  • Ability to multitask efficiently
  • Basic problem-solving skills

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location