Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
overtime pay
Job Description
Our hotel is strategically positioned just across the street from Austin Straubel International Airport (GRB) and a short four-mile drive from Lambeau Field, the iconic home of the Green Bay Packers. This prime location offers guests convenient access to transport hubs and major local attractions. The property also boasts a unique connection to the Oneida Casino, accessible via an interior walkway, where guests can enjoy a variety of gaming options. Additionally, outdoor enthusiasts have the option to explore Thornberry Creek at Oneida, a premier golf course located less than seven miles from the hotel, offering a blend of natural beauty... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years progressive experience in hotel or related field
- Supervisory experience required
- Proficient in Windows operating systems
- Ability to convey information and ideas clearly
- Quick and accurate decision making skills
- Ability to maintain composure under pressure
- Effective problem handling skills
- Capacity to assimilate complex data and adjust accordingly
- Strong listening and clarifying skills
- Ability to understand financial information and perform arithmetic functions
Job Qualifications
- High school diploma or equivalent
- At least 2 years of progressive experience in a hotel or related field
- Supervisory experience
- Proficiency in Windows operating systems
- Strong communication skills
- Ability to evaluate and quickly select among alternative actions
- Ability to work well under stress and maintain composure
- Skilled in problem anticipation and resolution
- Ability to assimilate complex information from diverse sources
- Effective listening and understanding skills
- Ability to work with financial data and basic arithmetic
Job Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner
- Maintain regular attendance in compliance with Aimbridge Hospitality standards
- Maintain high standards of personal appearance and grooming, including uniform adherence
- Comply with company standards and regulations to ensure safe and efficient hotel operations
- Prepare schedules and wage progress reports for all Banquet associates
- Prepare payroll and tip distribution for the Banquet department
- Assist in setup, service and breakdown of banquet functions
- Coordinate banquet food and beverage requirements with relevant departments
- Recruit, hire, train and evaluate all banquet personnel
- Review menu and service plans with the Catering and Food Production Managers
- Maintain up to date banquet function details and communicate to supervisors
- Conduct ongoing training of banquet staff to maintain service and guest satisfaction
- Respond promptly to guests' requests
- Prepare banquet checks and manage payment procedures
- Manage inventory and requisition supplies including liquor for banquet bars
- Ensure safety, sanitation and cleanliness of service areas
- Implement loss prevention programs
- Attend weekly Food and Beverage meetings and participate in M.O.D. coverage
- Conduct menu classes and attend daily BEO meetings
- Maintain professional relationships and promote open communication
- Control and audit alcoholic and non-alcoholic beverages
- Review banquet staff hours for payroll processing
- Supervise banquet captains and hourly staff
- Assist with special promotions
- Maintain service equipment and write service requests
- Cross-train in other Food and Beverage outlets
- Assist audio/visual company as needed
- Operate POS system
- Address hazards and report to management
- Manage supply orders and inventory
- Handle Lost and Found items per standards
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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