Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Supportive team environment
Job Description
AC Hotel Palo Alto is a premier hospitality destination situated in the heart of Silicon Valley, an area renowned for its technological innovation and vibrant culture. This property is part of the esteemed AC Hotel brand under Marriott International, which is celebrated for blending minimalist European design with warm, intuitive service. The hotel offers a stylish and modern ambiance that attracts a diverse clientele including business travelers, tech professionals, and leisure guests seeking a sophisticated yet comfortable stay. Located close to key tech campuses and cultural landmarks, AC Hotel Palo Alto offers guests an environment where creativity and hospitality unite... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a fast-paced, high-touch dining environment
- strong knowledge of food and beverage service protocols
- excellent interpersonal and communication skills
- ability to work flexible hours including evenings, weekends, and holidays
- physical stamina required for standing long hours and lifting moderate weights
- legal authorization to work in the United States
Job Qualifications
- Previous serving experience in fine dining, luxury hospitality, or high-end service environments
- strong communication skills
- knowledge of upscale food and beverage service including wine and spirit pairings
- ability to anticipate guest needs and deliver personalized service
- team-oriented with a polished and professional demeanor
- physical ability to stand for extended periods and lift up to 30 lbs
- confidence and welcoming presence in guest interactions
Job Duties
- Lead each guest through a curated and memorable dining experience
- offer warm, attentive, and elevated service from seating to farewell
- present menus, explain offerings, and make thoughtful recommendations based on guest preferences
- demonstrate extensive knowledge of food, wine, and cocktails including ingredients, pairings, and preparation
- accurately enter orders in the POS system and communicate special dietary needs clearly
- deliver and clear food and beverages with efficiency, polish, and attention to timing
- maintain a well-stocked, orderly service station and ensure seamless table turnover
- collaborate closely with the kitchen and service team to provide synchronized, guest-centric service
- resolve guest concerns with professionalism, empathy, and grace
- uphold all sanitation, safety, and responsible service standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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