Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.57 - $21.03
Work Schedule
Day Shifts
Benefits
Employee assistance program
3% retirement match
Generous PTO package
Paid holidays
public service loan forgiveness
Paid family medical leave
Opportunity for internal growth and promotion
Job Description
Hope & Safety Alliance is a well-established non-profit organization that has been dedicated to providing safety, hope, and healing to survivors of domestic violence for over 40 years. Based in Lane County, this agency is committed to the belief that everyone has the fundamental right to live free from violence and fear of abuse. Each year, Hope & Safety Alliance supports thousands of survivors and their children by offering a comprehensive range of resources, services, and programs. These efforts center on preventing domestic violence, promoting survivors' empowerment, and enabling them to reclaim their personal power in safe environments.
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Job Requirements
- High school diploma or equivalent
- experience working with survivors of domestic violence or sexual assault
- ability to multitask and work independently in a fast-paced environment
- excellent oral and written communication skills
- understanding of trauma-informed and inclusive service delivery
- commitment to confidentiality and safety planning
- ability to learn and use new technologies
- flexibility to work evenings and weekends as scheduled
- successful completion of background check, fingerprint report, and sex offender registry search
- willingness to complete a 40-hour domestic and sexual violence advocacy training within six months
- reliable transportation for coordination of survivor transport
Job Qualifications
- Bilingual preferred
- experience working with survivors of domestic violence or sexual assault
- flexibility and ability to focus and multitask in a fast-paced or remote working environment
- ability to work well with a variety of people
- commitment to building a multi-racial diverse team
- demonstrated ability to problem solve and be proactive
- highly skilled in oral and written communication and active listening
- understanding of safety planning and the necessity of strict adherence to confidentiality
- ability to use Microsoft Office Suite, the internet, and learn new computer programs as needed
- ability to remain up to date on current technology systems, learn new technology systems, and implement within the scope of duties
- maintain a level of comfort and ability around basic technology including email, database, text, and chat
- lived experience as a survivor of domestic violence highly valued
- completion of provided 40-hour domestic and sexual violence advocacy training or equivalent approved by the CEO within the first six months of employment
Job Duties
- Work with survivors in a courteous and professional manner
- provide advocacy and safety planning
- offer emotional support, peer counseling, and crisis intervention
- provide referrals, resources, and information about community partner agencies
- assist clients with resources and basic needs
- provide information on domestic violence dynamics, healthy relationships, and parenting
- collect and record demographic information and enter stats into database for tracking
- learn new software and technology and use it for communication and tracking
- work with community partners to provide accurate program information and referrals
- assist in maintaining the facility, materials, and equipment
- assure the premises are clean and orderly
- build relationships and rapport with shelter participants and foster community building
- coordinate with advocates for additional support and services
- provide or arrange transportation for survivors
- assist in inventory of shelter needs
- provide parenting support and respite care when possible while the survivor is onsite
- perform other duties as assigned including crisis line support
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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