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Planned

On-Call Weekend Concierge Front Desk - Luxury Residential

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

On-call
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off

Job Description

Planned Companies is a reputable service provider specializing in a range of lifestyle, property management, and concierge services, dedicated to creating exceptional living and working environments for its clients. With a strong presence in the Philadelphia area, Planned Companies focuses on enhancing the tenant and guest experience by offering a seamless blend of hospitality and operational excellence. The company's commitment to professionalism and customer satisfaction sets it apart in the property management and concierge service industries. They are known for fostering a warm and welcoming atmosphere in every property they oversee, ensuring that every interaction reflects care, respect, and attention... Show More

Job Requirements

  • Availability to work weekends from 7am-3pm or 8am-4pm or 3pm-11pm or 4pm-12am
  • Ability to lift up to 50 lbs
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Minimum of 3 years of customer service experience
  • Excellent written and verbal communication skills
  • Basic computer skills
  • Knowledge of local attractions
  • Polite, friendly, self-assured and able to multitask with good time-management

Job Qualifications

  • 3+ years of customer service experience
  • Excellent written and verbal communication skills
  • Basic computer proficiency
  • Knowledge of local attractions and establishments
  • Strong interpersonal skills with the ability to multitask and manage time effectively
  • Polite, friendly, and self-assured demeanor

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals, and assistance to access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services
  • Document, secure, and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby, and maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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