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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States and continues its rapid expansion. This company represents an exceptional blend of full-service and focused-service hotels situated in major cities, offering a uniquely diverse portfolio of owned, managed, and franchised properties. With over 1000 properties spread across eight countries and growing, Sonesta provides quality, value, and outstanding hospitality to every guest and every stay. The company thrives on the human side of hospitality, delivering service with passion, loyalty with purpose, and creating experiences that truly connect. Sonesta's ongoing commitment to excellence has helped it establish a reputation... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license with clean driving record
- Ability to work in a fast-paced environment
- Ability to stand entire shift
- Ability to lift, pull, push, and carry up to 75 pounds occasionally
- Ability to tolerate extreme temperatures
- Willingness to work various shifts including weekends, holidays, days, nights, and overnight
- Strong commitment to guest service excellence
- Ability to communicate clearly and effectively
- Willingness to complete safety training and certifications
Job Qualifications
- High school diploma or equivalent
- Excellent driving skills
- Strong customer service skills
- Ability to stand for extended periods
- Basic knowledge of local area and amenities
- Ability to work flexible hours including weekends and holidays
- Good communication and interpersonal skills
- Ability to lift up to 75 pounds occasionally
- Ability to follow safety protocols
- Team player with positive attitude
Job Duties
- Open door for guests and visitors and assist them to enter or leave property
- Monitor commercial and personal vehicle traffic such as guest vehicles, limousine, buses, and taxi cabs and give direction to them on property to ensure proper parking of vehicles so as to achieve efficient flow of traffic
- Provide information and directions to guests concerning local area of interest and activities, services, property amenities, and hour of operation
- Keep vehicles and vehicle keys secure and safe
- Adhere to all company procedures and policies
- Report all cases of injuries, unsafe work conditions, and accidents to the manager
- Take and complete trainings and certifications in safety
- Protect company assets and ensure proprietary information are kept confidential
- Follow company standard procedure in welcoming and acknowledging all guests and visitors
- Be expectant of guest needs and meet them promptly
- Provide assistance to people with disability
- Thank and show genuine appreciation to guests when necessary
- Ensure cordial working relationships with other people
- Work effectively and support team to achieve set goals
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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