Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.36 - $32.95
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
wellness programs
Job Description
JW Marriott is a prestigious name within Marriott International's luxury portfolio, overseeing more than 100 stunning properties located in key gateway cities and unique resort destinations worldwide. The brand is dedicated to offering an unparalleled level of service in a refined and elegant environment, emphasizing genuine hospitality and thoughtful guest experiences. JW Marriott prioritizes its associates, recognizing that their happiness and well-being are fundamental to delivering exceptional service to guests. Known for fostering a supportive culture, JW Marriott encourages confidence, innovation, authenticity, and intuition in its team members, aligning with the legacy of its founder, J. Willard Marriott. The brand... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Less than 1-year related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Strong communication skills
- Customer-focused attitude
- Ability to maintain confidentiality
- Adherence to company policies and procedures
Job Qualifications
- High school diploma or G.E.D. equivalent
- Less than 1-year related work experience
- No supervisory experience
- Strong communication skills
- Customer service orientation
- Ability to use spa/salon reservations software
- Basic math skills for handling payments and balancing accounts
Job Duties
- Schedule services for individuals and large groups using spa/salon reservations software system
- Call guests to confirm scheduled services
- Answer questions about available services
- Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager
- Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival
- Promote and sell spa/salon services
- Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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