Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the eighth largest hotel company in the United States and is experiencing rapid growth. With a diverse and expansive portfolio of over 1000 properties across eight countries, Sonesta offers a unique blend of full-service and focused hotels strategically located in major cities. This dynamic portfolio includes owned, managed, and franchised properties, making Sonesta a presence wherever guests want to be. As a hospitality company driven by the human side of service, Sonesta is dedicated to delivering experiences that go beyond just accommodations, providing passionate service, meaningful loyalty, and genuine connections with its guests.
The company's philosop... Show More
The company's philosop... Show More
Job Requirements
- High school diploma or equivalent
- One year of previous hotel experience or retail customer service preferred
- Previous hotel industry background preferred
- Ability to speak, read, and write fluent English
- Professional verbal and written communication skills
- Mathematical skills including basic math, budgeting, percentages preferred
- Problem solving, reasoning, motivating, organizational and training abilities preferred
- Willingness to obtain ServSafe certification
- Possible requirement to obtain TIPS certification
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- Carrying, lifting, or pulling items weighing up to 50 pounds
- Frequently handling objects and equipment
- Standing for extended periods of time
- Willingness to work mornings, evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- One year of previous hotel experience or retail customer service preferred
- Previous background from the hotel industry preferred
- Ability to speak, read, and write fluent English
- Other languages beneficial
- Professional verbal and written communication skills
- Mathematical skills including basic math, budgeting, percentages preferred
- Problem solving, reasoning, motivating, organizational and training abilities preferred
- Willingness to obtain ServSafe certification
- Possible requirement to obtain TIPS certification
Job Duties
- Deliver on the promise of Sonesta service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Take guest food and drink orders and deliver those items to guests
- Accurately process all cash and credit card transactions in accordance with established procedures including posting charges, completing reports, preparing deposits, and securing assigned bank
- Maintain security of cash, credit card transactions, and guest information
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- Service the shoppe and the pour ensuring guests receive products and services offered by the hotel while complying with laws regarding alcohol sales
- Ensure guest special requests are fulfilled and proper delivery of guest services is delivered
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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