Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
On-call
Benefits
Paid Time Off
Paid holidays
Sabbatical leave
Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Catholic Charities of the Archdiocese of Denver is a well-established nonprofit organization that has been serving Northern Colorado since 1927. With nearly a century of experience, Catholic Charities operates with a mission to extend the healing ministry of Jesus Christ to the poor and those in need. The organization manages seven ministry areas including Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services, and Parish & Community Engagement. They serve tens of thousands of people annually, providing vital support and compassionate services to diverse populations. Catholic Charities fosters a welcoming, inclusive... Show More
Job Requirements
- High school diploma or equivalent
- prior receptionist or customer service experience preferred
- strong communication skills
- ability to manage multiple phone lines simultaneously
- basic computer skills including the use of office equipment
- ability to maintain confidentiality
- availability to work on-call shifts
- commitment to the mission and values of Catholic Charities
Job Qualifications
- Demonstrated ability to be friendly and professional with a variety of people in crisis
- excellent interpersonal communication skills, both on the phone and in person
- must be able to handle telephone with up to 24 incoming lines
- computer experience and experience using copy machine, typewriter and fax machine
- knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population
- ability to interact effectively as a team member and independently with Agency staff and with a diverse client base
Job Duties
- Promptly and professionally answers all incoming calls and makes appropriate connections
- takes and relays message as necessary
- greets and assists all clients and visitors providing routine information or directs them to appropriate staff or program
- answers basic questions about agency and our services, directions, and other information
- maintains a safe and clean reception area
- announces visitors to appropriate personnel
- monitors visitor access, completes logs and tracks visitor passes
- monitors delivery and pick-up of packages to ensure recipient is notified and receives deliveries
- maintains current list of other community resources for referrals
- processes outgoing and incoming mail
- maintains records and files as assigned
- supports, promotes and adheres to Catholic Charities' vision, mission, values and Code of Ethics
- reflects Catholic Charities' commitment to treating all persons with dignity and respect
- uses creativity and innovation in program development and service delivery
- maintains confidentiality of client and agency information
- regular and predictable attendance
- provides clerical/secretarial services as needed
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Job Qualifications
Experience
No experience required
Job Location
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